Hi, I’m
Shayna Conrad
Sales Development Representative
Sarasota,FL
Summary
Results-driven Sales Development Representative with a track record of high productivity and efficient task completion. Specializes in lead generation, customer relationship management, and sales strategy development. Excels in communication, adaptability, and problem-solving to enhance team performance and achieve targets.
Skills
- Account prospecting
- CRM Tracking
- Salesforce proficiency
- Objection handling
- Lead Qualification
- Cold-calling
- Customer Relationship Building
- Pipeline Management
Overview
6
years of professional experience
Work History
Harte HanksSaint Petersburg, FL |REMOTE
Sales Development Representative
09.2022 - Current
Job overview
- Surpassed 100% commission targets each month.
- Conducted training sessions for team members on call flow, scripting, and prospecting.
- Identified and contacted potential customers through cold calling, email campaigns, and social media outreach.
- Leveraged CRM to maintain activity, contact and account information of customers and prospects.
The Human ConnectionOrlando, FL
Project Manager
05.2019 - 06.2022
Job overview
- Recruited managers to supervise teams of 7-15 members.
- Facilitated accounting operations across the business.
- Conducted regular status meetings with teams and external partners to track progress against established milestones.
- Drafted reports summarizing progress made on projects for review by executive leadership team.
Hula Moon Tiki GrillSatellite Beach, FL
Waitress
01.2019 - 01.2021
Job overview
- Assisted guests with making menu choices in an informative and helpful way, while also appropriately suggesting additional cocktail and menu items to increase sales.
- Focused on exceeding customer expectations through prompt and pleasant interactions.
- Cultivated a friendly atmosphere for enhanced customer satisfaction.
- Developed strong interpersonal skills while handling client issues.
Education
Eastern Florida State College
Bachelor of Applied Science from Business Administration And Management
05-2025
University Overview
- 3.8 GPA
Santa Fe College
Associate in Arts from Communication And Leadership
12.2017
University Overview
- 3.6 GPA
References
References available upon request.
Timeline
Sales Development Representative
Harte Hanks
09.2022 - Current
Project Manager
The Human Connection
05.2019 - 06.2022
Waitress
Hula Moon Tiki Grill
01.2019 - 01.2021
Eastern Florida State College
Bachelor of Applied Science from Business Administration And Management
Santa Fe College
Associate in Arts from Communication And Leadership
Similar Profiles
Shayna ConradShayna Conrad
Business Development Representative at Harte HanksBusiness Development Representative at Harte Hanks
Rashanique SimpsonRashanique Simpson
Freight Dispatcher at Harte HanksFreight Dispatcher at Harte Hanks
Karla Mae ZapantaKarla Mae Zapanta
Customer Service Subject Matter Expert at Harte HanksCustomer Service Subject Matter Expert at Harte Hanks
Craig HarmanCraig Harman
Customer Success Manager at Harte HanksCustomer Success Manager at Harte Hanks
LaDawndra BattleLaDawndra Battle
PSE Clerk/Distribution Associate at USPSPSE Clerk/Distribution Associate at USPS