Shayna Montiero
North Las Vegas,NV
Summary
Experienced with conflict resolution and maintaining safety protocols in campus setting. Utilizes excellent communication skills to interact with students, staff, and visitors. Track record of fostering secure and supportive environment through diligent monitoring and rule enforcement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shelter Monitor
The Salvation Army
02.2023 - Current
- Supported the efficient operation of the shelter by managing daily intake processes, including registration, orientation, and bed assignments.
- Facilitated group meetings and workshops for residents, focusing on life skills development and goal setting.
- Provided crisis intervention services when necessary, deescalating situations calmly and effectively.
- Improved shelter cleanliness by supervising chores performed by residents on a rotating schedule according to established guidelines.
Campus Monitor
The Salvation Army
03.2023 - 03.2025
- Contacted law enforcement in case of unauthorized persons, documents, and materials.
- Contributed to risk assessment initiatives by identifying vulnerabilities within the premises and recommending corrective actions.
- Trained new security personnel, leading to an increase in team efficiency and effectiveness.
- Participated in ongoing professional development opportunities to stay current on industry best practices and trends.
- Monitored visitor access to the campus, ensuring all guests were properly signed in according to established procedures.
PCA Personal Care Assistant
Nevada Best Pca
05.2022 - 01.2023
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Supported needs of [5]+ residents under long-term care.
Caregiver/Personal Assistant
robert martin
09.2021 - 04.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Warehouse Associate
Rubyhas
04.2020 - 07.2020
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Cashier/Warehouse Associate
spectra hospitality
03.2015 - 12.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
South Sutter Charter
Sacramento, CA06.2013
Skills
- Situational awareness
- Access control
- Crisis management
- De-escalation techniques
- Customer service
- Team player
- Problem-solving
- Reliability
Certification
- CPR/AED
- PCA
- BLS for Healthcare Providers
Timeline
Campus Monitor
The Salvation Army
03.2023 - 03.2025
Shelter Monitor
The Salvation Army
02.2023 - Current
PCA Personal Care Assistant
Nevada Best Pca
05.2022 - 01.2023
Caregiver/Personal Assistant
robert martin
09.2021 - 04.2022
Warehouse Associate
Rubyhas
04.2020 - 07.2020
Cashier/Warehouse Associate
spectra hospitality
03.2015 - 12.2019
- CPR/AED
- PCA
- BLS for Healthcare Providers
High School Diploma -
South Sutter Charter
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