SHAYNA WAGNER
Atlanta,GA
Summary
Experienced Manager with excellent communic organizational and multitasking abilities focused on monitoring and improving fro retail operations. History of promoting customer loyalty by building connections driving sales with creative and appealing merchandising approaches. Effortlessly th on-task and productive to exceed business objecti
Overview
8
8
years of professional experience
Work History
Sales Lead
RH
Dawsonville, Georgia
05.2025 - 11.2026
- Analyzed customer feedback to identify areas for improvement in products and services.
- Conducted regular meetings with sales staff to review goals and objectives.
- Identified opportunities to improve processes related to the sale of products or services.
Client Advisor
Louis Vuitton
Atlanta, GA
05.2022 - 07.2023
- Collaborated with managers and coworkers to achieve personal and store goals.
- Advertised and demonstrated existing products to potential clients to grow sales.
- Delivered attentive customer service to promote sales and deter loss.
- Trained newly hired associates to instill proper work ethics and standards.
- Worked closely with senior management team members regarding client relations initiatives.
- Advised clients on product features and benefits best suited for their individual needs.
Key Holder
Burberry
Dawsonville, GA
12.2020 - 05.2022
- Delivered top-quality customer service through attentive guest acknowledgment and swift conflict resolution.
- Maintained store appearance and safety through consistent store recovery and sanitizing protocols.
- Oversaw store opening and closing functions and managed task delegation.
- Generated sales and performance reports to inform senior management of metrics.
Sales Supervisor
Tory Burch
Atlanta, GA
06.2019 - 03.2020
- Trained and mentored employees to boost individual and team performance.
- Delegated assignments based on the employees' knowledge and abilities.
- Maintained focus on promoting and driving sales, including the execution of seasonal planning.
- Achieved monthly, quarterly, and annual sales goals.
Sales Representative
Dillards
Atlanta, GA
08.2018 - 04.2019
- Worked with the team to intentionally sell and clientele, to build relationships with the client.
Education
Associate of Arts - Computer Science
SUNY Delhi
Delhi, NYSkills
- Manage employees
- Retail operations
- Customer relations
- Orientation and training
- Organize inventory
- Team leadership
- Product knowledge
Timeline
Sales Lead
RH
05.2025 - 11.2026
Client Advisor
Louis Vuitton
05.2022 - 07.2023
Key Holder
Burberry
12.2020 - 05.2022
Sales Supervisor
Tory Burch
06.2019 - 03.2020
Sales Representative
Dillards
08.2018 - 04.2019
Associate of Arts - Computer Science
SUNY Delhi