Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Shayna White

Summary

Reliable and upbeat college sophomore successful at balancing school, work, and extracurriculars. I am quite diligent, knowledgeable, dedicated, and dependable. I posses excellent organizational strengths and exceptional work ethic.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

GoodWill
09.2020 - 05.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Managed efficient cash register operations.

Crew Member

Cold Stone
03.2022 - 08.2022
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Became familiar with products to answer questions and make suggestions.
  • Completed milkshakes and ice cream desserts for customers.

Barista

Starbucks, Target
05.2023 - 09.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Used POS system to accurately enter orders and process payments.

Produce Associate

Wegmans
09.2023 - Current
  • Stocked fruits and vegetables and removed old or poor quality products.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Operated balers, power jacks and slicing machines.

Education

High School Diploma -

Randallstown Sr High
Randallstown, MD
06.2022

General Studies

The Community College of Baltimore County
Catonsville, MD

Criminal Justice

Xavier University
Cincinnati, OH
2023

Social Science With Secondary Ed. Minor in Psych.

Towson University
Towson, MD
05.2026

Skills

  • Time Management
  • Cash Handling
  • Educational Opportunities
  • Productivity Maximization
  • Teamwork and Collaboration
  • Independent Judgement
  • Social Media Content Creation
  • Networking
  • Research
  • Leadership

Additional Information

  • Girl Scouts: age 5 to 18, earned bronze and silver awards.

Timeline

Produce Associate

Wegmans
09.2023 - Current

Barista

Starbucks, Target
05.2023 - 09.2023

Crew Member

Cold Stone
03.2022 - 08.2022

Retail Sales Associate

GoodWill
09.2020 - 05.2021

High School Diploma -

Randallstown Sr High

General Studies

The Community College of Baltimore County

Criminal Justice

Xavier University

Social Science With Secondary Ed. Minor in Psych.

Towson University

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Shayna White