SHAYNAH MAHOOD
Belton,TX
Summary
Results-oriented professional with four years of experience in banking, customer service, and cash handling. Demonstrates strong leadership and team support skills while maintaining a commitment to continuous growth and high performance. Known for reliability and a solid work ethic, consistently stepping up to meet organizational needs.
Overview
4
4
years of professional experience
Work History
Branch Supervisor
FIRST CONVENIENCE BANK
Belton, TX
05.2026 - Current
- Supervised daily branch operations, ensuring team delivered excellent customer service.
- Assisted customers with banking needs, maintaining accuracy and professionalism.
- Handle large amounts of cash and ensure transactions are completed accurately and efficiently.
- Supported team members by resolving customer concerns and upholding branch procedures.
Management / Server
NAPOLIS ITALIAN BISTRO
08.2024 - 06.2026
- Advanced from server to management through demonstrated performance and leadership.
- Oversaw server floor and coordinated daily front-of-house operations to ensure smooth service.
- Addressed customer concerns to maintain satisfaction and support restaurant operations.
- Conducted weekly inventory and monitored supplies to support accurate ordering and operations.
Senior Personal Banker / Teller
FIRST CONVENIENCE BANK
Belton, TX
12.2025 - 05.2026
- Facilitated banking transactions and addressed account-related needs, fostering strong customer relationships.
- Processed cash transactions accurately and efficiently with strong attention to detail.
- Received District Employee of the Month award in April 2026 for outstanding performance.
- Acknowledged as a Top Producer for the branch for several months due to high performance and output.
- Exhibited reliability and strong attendance while collaborating with team to support branch operations.
Shift Lead / Waitress
YOSHI'S HIBACHI & SUSHI
10.2023 - 07.2024
- Delivered attentive customer service to enhance guest satisfaction in high-volume environment.
- Provided attentive customer service in a high-volume environment.
- Addressed customer concerns effectively and worked toward professional solutions.
Food Handler / Customer Service
DICKKEY'S BARBECUE PIT
04.2022 - 11.2023
- Delivered friendly, efficient customer service to enhance customer satisfaction in a fast-paced environment.
- Processed customer orders and managed cash transactions to ensure accuracy and maintain service flow.
- Maintained cleanliness and adhered to food-safety procedures while collaborating effectively with team members.
Education
High School Diploma -
Lake Belton High School
Belton, TXSkills
- Branch Operations
- Customer resolution
- Cash Handling & Transaction Accuracy
- Inventory Management
- Problem Solving
- Customer Service & Relationship Building
- Leadership & Team Support
- Multitasking
- Attendance reliability
- Computer Skills
- Attention to Detail
- Communication
Timeline
Branch Supervisor
FIRST CONVENIENCE BANK
05.2026 - Current
Senior Personal Banker / Teller
FIRST CONVENIENCE BANK
12.2025 - 05.2026
Management / Server
NAPOLIS ITALIAN BISTRO
08.2024 - 06.2026
Shift Lead / Waitress
YOSHI'S HIBACHI & SUSHI
10.2023 - 07.2024
Food Handler / Customer Service
DICKKEY'S BARBECUE PIT
04.2022 - 11.2023
High School Diploma -
Lake Belton High School