Shayne Phelan
Union,NJ
Summary
Dynamic professional with a proven track record at The Dispensary of Union, excelling in customer education and sales proficiency. Adept at fostering a welcoming atmosphere and enhancing customer service strategies, I leverage problem-solving skills to drive results and ensure satisfaction. Committed to delivering high-quality experiences and effective product merchandising.
Overview
4
4
years of professional experience
Work History
Budtender
The Dispensary of Union
Union, NJ
02.2025 - 02.2026
- Educated customers on product selection and usage for optimal experience.
- Assisted in inventory management, ensuring stock levels met demand.
- Processed transactions accurately in compliance with state regulations.
- Conducted product demonstrations to promote new items effectively.
- Checked guests' photo identification for validity and age requirements.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Collaborated with team members to enhance customer service strategies.
Assistant Handyman
Johnny and Eli’s Handyman Services
Union, NJ
03.2022 - 03.2025
- Assisted in repairs and maintenance of residential properties, ensuring high-quality craftsmanship.
- Supported senior technicians in troubleshooting and resolving structural and plumbing issues.
- Learned safety protocols and proper usage of hand tools to maintain efficient workflow.
- Conducted routine inspections to identify repair needs and communicated findings to supervisors.
- Maintained a clean and fast work area when painting to ensure customers satisfaction.
Administrative Assistant
JFK Longterm Parking
South Ozone Park, New York
12.2022 - 02.2024
- Managed daily scheduling and appointment coordination for team members.
- Assisted in maintaining organized filing systems and document retrieval processes.
- Provided customer support by addressing inquiries and resolving issues promptly.
- Coordinated travel arrangements and logistics for staff and visitors effectively.
Night Crew Clerk
Stop & Shop
Union, NJ
09.2021 - 09.2022
- Stocked shelves efficiently to maintain organized product displays.
- Assisted customers with inquiries, enhancing shopping experience and satisfaction.
- Monitored inventory levels and restocked items to prevent shortages.
- Operated cash register accurately, processing transactions swiftly and securely.
Education
High School Diploma -
Union High School
Union, NJ06.2021
Skills
Sales proficiency
Product merchandising
Patience and empathy
Customer education
Customer Service
Problem-solving skills
Timeline
Budtender
The Dispensary of Union
02.2025 - 02.2026
Administrative Assistant
JFK Longterm Parking
12.2022 - 02.2024
Assistant Handyman
Johnny and Eli’s Handyman Services
03.2022 - 03.2025
Night Crew Clerk
Stop & Shop
09.2021 - 09.2022
High School Diploma -
Union High School