SHAYQUINA ATKINSON
Chesapeake,VA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
15
15
years of professional experience
Work History
Sales Representative
Value City Furniture
06.2016 - Current
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Sales Associate
TJ Max
05.2008 - 06.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Built relationships with customers to encourage repeat business.
Education
Associate of Science -
Tidewater Community College
Chesapeake, VA06.2020
High School Diploma -
Great Bridge High School
Chesapeake, VA06.2010
Skills
- Microsoft Outlook
- Google Drive
- Microsoft SharePoint
- Sales Expertise
- Product and Service Knowledge
- Microsoft Windows
- Microsoft Office
- Microsoft Excel
- Problem-Solving Strengths
Timeline
Sales Representative
Value City Furniture
06.2016 - Current
Sales Associate
TJ Max
05.2008 - 06.2018
Associate of Science -
Tidewater Community College
High School Diploma -
Great Bridge High School
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