Shazedul Ahon
Absecon
Summary
Dynamic professional with a proven track record at Elite Auto Care 609 LLC, excelling in customer service and employee supervision. Skilled in problem-solving and crisis management, I effectively addressed customer needs while enhancing team performance and operational efficiency. Committed to continuous improvement and achieving high levels of customer satisfaction.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Elite Auto Care 609 LLC
Absecon
06.2020 - Current
- Addressed various customer needs such as payments and concerns about services
- Detailed and paint corrected customer vehicles
- Scheduled customer appointments
- Assisted manager with mechanical procedures
- Supervised and trained employees on shop equipment and chemicals
Self-Checkout Clerk
ShopRite
Somers Point
02.2025 - 04.2025
- Guided customers through the self-checkout process, resolving scanning and payment issues
- Ensured accurate item scanning and transaction processing, including handling of various payment methods
- Provided responsive and friendly customer service, addressing inquiries and resolving concerns
- Maintained a clean, organized, and clutter-free checkout area
- Bagged items and assisted customers with carry-outs when needed
- Supported store operations by performing additional duties such as stocking and general customer assistance
Crew Member
Dunkin' Donuts
Galloway
10.2023 - 12.2024
- Delivered prompt and friendly customer service while taking and preparing food and beverage orders
- Maintained cleanliness and organization of the work area to ensure a safe and efficient environment
- Handled cash, credit, and mobile transactions accurately and efficiently
- Restocked and organized equipment and supplies to maintain smooth daily operations
- Collaborated with team members to manage peak-hour service with efficiency and professionalism
Education
High School -
Absegami High School
06-2024
Skills
- Customer service
- Problem solving
- Time management
- Excellent communication
- Employee supervision
- Workplace safety compliance
- Hiring and training
- Attention to detail
- Crisis management
- Employee engagement
- Goal setting
- Customer service and satisfaction
- Continuous improvement
- Equipment maintenance
- Strategic thinking
- Business intelligence
- Reporting and documenting
- Team development
Extracurricular Activities
Robotics Club, 11 Science Club, 11
Awards
- Varsity Scholar Award, 9
- Distinguished Scholar Award, 10
- Distinguished Scholar Award, 11
- Distinguished Scholar Award, 12
Phone
cell, 609-553-4769
Timeline
Self-Checkout Clerk
ShopRite
02.2025 - 04.2025
Crew Member
Dunkin' Donuts
10.2023 - 12.2024
Assistant Manager
Elite Auto Care 609 LLC
06.2020 - Current
High School -
Absegami High School
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