Shazmin Khan
Woodland,CA
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Coupled with a prior history in child care. Caring and enthusiastic childcare provider with multiple years of experience in care taking and education. Patient, adaptable and comfortable supervising groups of children large and small. Hoping to better take advantage of my skill set in a nurturing, hands-on role.
Overview
20
20
years of professional experience
Work History
Department Manager
Walmart
06.2014 - Current
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Created and enforced department policies, procedures, and standards to establish productivity and quality.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Noon Duty Supervisor
Tafoya Elementary School
10.2003 - 05.2014
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored children's activities to verify safety and well-being.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Provided support and guidance to children in conflict resolution.
- Encouraged children's emotional and social development.
- Responded to inquiries from parents and guardians.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
- Read stories, and facilitated creative play.
Education
High School Diploma -
Lautoka High School
Lautoka, Fiji IslandsSkills
- Conflict De-Escalation
- Personnel Management
- Calculating Liabilities
- Motivational Leadership
- Departmental Activities
- Policy and Procedure Adherence
- Social Perceptiveness
- Reading Comprehension
- Rules and Regulations
- POS Software
- Supervisor
- Daily Task Assistance
Languages
Hindi
Native or Bilingual
Timeline
Department Manager
Walmart
06.2014 - Current
Noon Duty Supervisor
Tafoya Elementary School
10.2003 - 05.2014
High School Diploma -
Lautoka High School
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