Sh'Deja Coles
Hyattsville,MD
Summary
Dedicated professional with a strong background in cash register operations, merchandise stocking, and delivering exceptional customer service. Recognized for organizational skills and punctuality, successfully fostering teamwork and enhancing performance among junior staff. Proven expertise in relationship building and time management within fast-paced restaurant environments, consistently ensuring accurate service and customer satisfaction. Committed to driving operational excellence and promoting long-term loyalty through effective sales and promotional strategies.
Overview
2025
2025
years of professional experience
Work History
Cashier
Home Depot
Hyattsville, MD
06.2024 - 11.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
Reservations Manager
Uhaul Moving And Storage
Washington, DC
10.2021 - 01.2022
- Developed and implemented policies for reservations management.
- Created reports to analyze customer data related to reservations.
- Conducted regular meetings with the team of reservation agents to discuss performance.
Customer Service Representative
Uhaul Moving And Storage
Temple Hills, MD
04.2020 - 10.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Server
IHOP
Hyattsville, MD
- !~qGreeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
Education
High School Diploma -
Potomac High School
Oxon Hill, MD07-2021
Skills
- Drawer balancing
- Product restocking
- Returns processing
- Inventory management
- Inventory restocking
- Data entry
- Dining area maintenance
- Food handling
- Hospitality and accommodation
Timeline
Cashier
Home Depot
06.2024 - 11.2024
Reservations Manager
Uhaul Moving And Storage
10.2021 - 01.2022
Customer Service Representative
Uhaul Moving And Storage
04.2020 - 10.2021
Server
IHOP
High School Diploma -
Potomac High School
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
SABRINA SIKDERSABRINA SIKDER
Store Connectivity Specialist at HOME DEPOT HOME SERVICES, HVACStore Connectivity Specialist at HOME DEPOT HOME SERVICES, HVAC
Carmen MonterrosasCarmen Monterrosas
OVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home ImprovementOVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home Improvement
DeMarius Holmes Jr.DeMarius Holmes Jr.
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC
Keyana ButlerKeyana Butler
Night Auditor at Embassy Suites Washington Convention CenterNight Auditor at Embassy Suites Washington Convention Center