Shea Dunn
Carson City,NV
Summary
A proactive lead associate that produces high-quality work by applying determination and attention to detail. A performance-oriented and enterprising leader with organized nature and analytical problem-solving approach.
Overview
2
2
years of professional experience
Work History
Lead associate/Management Trainee
Plato's Closet
Carson City, Nevada
01.2022 - Current
- Established open and professional relationships with team members which facilitated communication, and quickly resolved issues and conflicts.
- Shouldered management responsibilities during the absence of a manager.
- Assisted established management staff with operational oversight, business development, and process improvement strategies.
- Stocked merchandise, clearly labeled items, and arranged according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Built strong relationships with customers through positive attitude and attentive response.
Cashier
Prestige Auto Wash And Detail
Carson City, NV
05.2020 - 01.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Responded to inquiries from callers seeking information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Associate of Arts - Psychology
Western Nevada College
Carson City, NV06.2025
High School Diploma -
Carson High School
Carson City, NV06.2022
Skills
- Scheduling and Coordinating
- Operational Oversight
- Administration and Reporting
- Constructive Feedback
- Fast-paced / hands-on
- Dedicated/fast learner
- Cash Register Operations
- Organizational
- Employee training
- Process improvements
Timeline
Lead associate/Management Trainee
Plato's Closet
01.2022 - Current
Cashier
Prestige Auto Wash And Detail
05.2020 - 01.2022
Associate of Arts - Psychology
Western Nevada College
High School Diploma -
Carson High School
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