Overview
Work History
Education
Timeline
Generic

Shea Johnson

New Haven,CT

Overview

15
15
years of professional experience

Work History

Independent Contractor

Kindred Companions Pet Services
03.2020 - Current
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Consulted with customers to assess needs and propose optimal solutions.

Cashier

Ocean State Job Lot
04.2017 - 11.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Cashier Team Lead

Stop & Shop
10.2015 - 07.2017
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.

Scanning Coordinator

Shoprite
08.2011 - 09.2012
  • Executed correct signage placement in each aisle and department and replaced missing signs before store opening.
  • Confirmed accurate price changes and prepared and printed daily price download for full visibility.
  • Gained and maintained knowledge of products sold within store and promptly responded to customer questions.
  • Verified accuracy of prices charged to customers and confirmed attachment of correct attribute information.

Bookkeeper/Customer Service Representative

ShopRite
06.2008 - 08.2011
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

Santa Barbara City College
Santa Barbara, CA

Timeline

Independent Contractor

Kindred Companions Pet Services
03.2020 - Current

Cashier

Ocean State Job Lot
04.2017 - 11.2018

Cashier Team Lead

Stop & Shop
10.2015 - 07.2017

Scanning Coordinator

Shoprite
08.2011 - 09.2012

Bookkeeper/Customer Service Representative

ShopRite
06.2008 - 08.2011

Santa Barbara City College

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Shea Johnson