Shea Mutti
Michaels Harborside
Merrimac,MA
1
year of professional experience
I am a dedicated host and busser known for exceptional communication and collaboration abilities. Contributed to training new staff and enhancing guest experiences, ready to leverage skills for operational excellence in a dynamic environment.
Work History
Host/Busser
1 Year 1 Month- Handled guest inquiries and complaints efficiently, maintaining customer satisfaction.
- Assisted in training new hosts on operational procedures and customer service standards.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Adapted quickly to changing priorities during peak service hours, ensuring efficient operations.
- Communicated effectively with front-of-house staff to streamline service flow and minimize wait times.
- Provided support during peak hours, adapting quickly to changing guest needs and demands.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
High School Diploma
No Degree - Introduction To Electrical Fall
Skills
Task prioritization
Efficient workflow management
Client relations
Effective time management
Team player mentality
Adaptable to change
Accomplishments
I was a captain for my schools Track and Field team.
Timeline
Host/Busser
Michaels Harborside
09.2025 - CurrentRead More
Pentucket Regional Middle And High School
High School Diploma
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Whittier Regional Vocational School
No Degree from Introduction To Electrical Fall
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