Highly organized, proactive and punctual with team-oriented mentality. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
Salesperson
Leadbelt Powersports
Farmington, MO
07.2019 - Current
Drove substantial sales through suggestive selling and by promoting add-on purchases.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Acquired new customers and identified unique needs to deliver relevant products.
Improved overall customer purchasing experiences to promote steady revenue.
Developed customized sales techniques to successfully sell and upsell services to new and existing customers.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Worked with cross-functional teams to achieve goals.
Increased profitability and revenue by generating sales.
Developed key customer relationships to increase sales.
Owner/Food Truck Manager
Self-employed
Potosi, MO
08.2018 - 07.2019
Kept records for production, inventory, income, and expenses.
Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Maintained relationships with existing clients by providing superior customer service.
Managed operations budgeting, accounts payable and accounts receivable and payroll.
Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Determined pricing for products or services based on costs and competition.
Developed business from ground up and prepared records and operations for smooth handover to new owners.
Corrections Officer
Potosi Correctional Center
Potosi, MO
07.2009 - 03.2018
Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
Initiated disciplinary action when necessary, following established procedures for documenting violations and infractions.
Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Oversaw public areas and grounds to verify cleanliness and inmate safety.
Inspected cells and conducted random searches of common areas.
Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
Maintained communications with staff and inmate body to maintain safe, effective prison environment.
Responded quickly and appropriately to emergency situations that may arise within the facility.
Transported inmates to scheduled court appearances, medical appointments and authorized activities.