Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Server

Shea Wiley

Bermuda Dunes,CA

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Bermuda Dunes Country Club. Successfully trained new staff and enhanced guest experiences through effective communication and cash handling expertise. Developed lasting relationships with patrons, driving loyalty and repeat business in a fast-paced environment.


Bermuda Dunes Country Club Employee of the Year 2024.

Overview

3
3
years of professional experience

Work History

Server

Bermuda Dunes Country Club
01.2022 - Current
  • Delivered exceptional customer service in fast-paced dining environment.
  • Managed table assignments and ensured timely food and beverage delivery.
  • Trained new staff on menu offerings and customer interaction protocols.
  • Collaborated with kitchen staff to streamline service during peak hours.
  • Addressed guest inquiries and resolved issues to enhance dining experience.
  • Processed guest orders accurately using point-of-sale system.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Developed rapport with regular patrons, fostering loyalty and repeat business.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Associate of Arts - Graphic And Digital Design

College of The Desert
Palm Desert, CA
12-2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Customer service

Accomplishments

National Honor Society 2023.


College of the Desert Deans List 2024, 2025.

Timeline

Server

Bermuda Dunes Country Club
01.2022 - Current

Associate of Arts - Graphic And Digital Design

College of The Desert

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