Shea Alyson Nolan
Middleburg
Summary
Empathetic and motivated graduate student pursuing a Master of Science in Mental Health Counseling at Walden University. Bringing over 15 years of professional experience in communication, organization, and client care, combined with a deep commitment to helping others. Experienced in caregiving and supporting individuals through emotional challenges. Eager to contribute strong interpersonal, observation, and crisis-response skills to a hands-on Mental Health Technician role.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Realtor
Herron Real Estate, LLC
06.2022 - Current
- Build trusting relationships with clients through empathy and active listening.
- Support individuals and families through high-stress life transitions with compassion and professionalism.
- Manage confidential documentation, contracts, and scheduling with precision and care.
Realtor
Team Lloyd Realty
03.2020 - 06.2022
- Guided clients through complex decision-making processes during property transactions.
- Maintained organized records and communicated clearly to support emotional comfort and confidence.
- Balanced multiple clients’ needs with discretion and understanding.
Administrative Office Manager
Natural Leads
01.2004 - 01.2020
- Oversaw daily office operations, scheduling, and client communications.
- Maintained accurate records and handled sensitive information with confidentiality.
- Supported staff and clients with empathy, problem-solving, and reliability.
Education
Master of Science - Mental Health Counseling
Walden University
01.2027
Bachelor of Science - Organizational Management
Floria State College At Jacksonville
Jacksonville, FL05-2016
Skills
- Crisis prevention and de-escalation
- Patient observation and behavioral documentation
- Active listening and empathy
- Confidentiality and HIPAA compliance
- Communication and teamwork
- Emotional regulation and support
- Administrative organization and record keeping
- Foundational knowledge of CBT and person-centered therapy
Certification
- CPR and First Aid Certified
- Crisis Prevention Certification (CPI) – Willing to complete
- Mental Health First Aid – In progress or willing to complete
Caregiving Experience
- Personal Caregiver for Elderly Parent | Middleburg, FL (Ongoing)
- Provide daily emotional and physical support for an elderly parent.
- Monitor well-being, assist with medication reminders, and maintain a calm, safe environment.
- Develop empathy, patience, and understanding of age-related mental health challenges.
Timeline
Realtor
Herron Real Estate, LLC
06.2022 - Current
Realtor
Team Lloyd Realty
03.2020 - 06.2022
Administrative Office Manager
Natural Leads
01.2004 - 01.2020
Master of Science - Mental Health Counseling
Walden University
Bachelor of Science - Organizational Management
Floria State College At Jacksonville
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