Sheakea Merritt
Lehigh Acres,FL
Summary
Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight.
Overview
5
5
years of professional experience
2010
2010
years of post-secondary education
Work History
Clerk
Coca-Cola
Hollywood, Florida
03.2024 - Current
- Assisted in preparing products for distribution to retail locations.
- Collaborated with team members to ensure timely order fulfillment
- Maintained a clean and organized workspace for safety compliance.
- Answered phones in a courteous manner while providing excellent customer service.
- Performed data entry tasks to update customer accounts records.
- Verified accuracy of all paperwork prior to submission for processing.
- Utilized computer software programs to create reports, labels, forms.
- Supported office clerical functions using word processing and other software, email and office machines.
Supervisor
Transcorp services LLC
Miami, Florida
06.2022 - 12.2023
- Supervised daily operations to ensure smooth workflow and task completion.
- Trained new staff on company policies and operational procedures.
- Scheduled shifts and managed employee attendance for optimal coverage.
- Monitored inventory levels and coordinated supplies with vendors as needed.
- Implemented safety protocols to maintain a secure work environment.
- Evaluated employee performance and provided constructive feedback regularly.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Correctional Officer
South Florida Reception Center
Doral, Florida
06.2020 - 02.2022
- Supervised daily activities of inmates within the correctional facility.
- Conducted routine security checks throughout assigned areas and facilities.
- Enforced facility policies and procedures to maintain a safe environment.
- Collaborated with staff to implement security protocols and emergency procedures.
- Assisted in inmate rehabilitation programs by providing guidance and support.
- Monitored visitation sessions to ensure compliance with facility regulations.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Education
Miami Carol City Senior High
Miami Gardens, FLSkills
- Data Entry & File Management, Phone Etiquette & Appointment Scheduling, Microsoft Office Suite (Word, Excel, Outlook), Document Preparation & Archiving, Customer Service & Support, Attention to Detail & Organizational Skills, Ability to Work Independently or in a Team, Strong Written and Verbal Communication
Timeline
Clerk
Coca-Cola
03.2024 - Current
Supervisor
Transcorp services LLC
06.2022 - 12.2023
Correctional Officer
South Florida Reception Center
06.2020 - 02.2022
Miami Carol City Senior High