Summary
Overview
Work History
Education
Skills
Affiliations
Additional Information
Timeline
Generic

Shean Opie

South Amboy,NJ

Summary

Competitive Route Sales Representative with strong background providing customers with specific products to address needs and requirements. Effective in handling orders and verifying delivery of accurate shipments in alignment with strict schedules. Innovative and focused professional polished in maintaining accurate records of sales, developing leads and prospects and resolving customer issues. Enthusiastic business development professional with experience establishing high-value territories. Adept in cultivating productive relationships with clients, achieving superior levels of account development, retention and expansion. Service-oriented driver with 5 years of experience delivering customer satisfaction to customers. Intelligent, fast learner quickly memorizes delivery areas, finds destinations and explains latest product information. Excellent time management skills to deliver various customer products on time.

Overview

7
7
years of professional experience

Work History

Route Service Sales Representative

Unifirst
04.2019 - Current
  • Conducted regular vehicle maintenance checks to ensure safety and reliability during service routes.
  • Developed and implemented promotional strategies to boost sales and customer loyalty.
  • Displayed products properly at customer sites and according to company specifications and policies.
  • Processed customer payments and kept accurate financial records.
  • Analyzed sales and customer data to identify buying trends and offer recommendations.
  • Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Delivered orders to customers to drive full satisfaction.
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Managed inventory levels to ensure timely restocking of products and minimize shortages.
  • Represented wide range of products and brands.
  • Maintained positive relationships with customers through communication and timely response on various requests..
  • Developed strong client relationships, resulting in repeat business and long-term partnerships.
  • Maintained up-to-date knowledge of products and services to address customer inquiries
  • Maintained positive relationships with customers to promote continued business opportunities.
  • Trained new route service representatives on company procedures, product knowledge, and best practices for excellent customer service.
  • Enhanced customer satisfaction by promptly addressing concerns and providing efficient route service solutions.
  • Increased sales revenue by consistently upselling products and services during routine customer visits.
  • Participated in regular meetings with supervisors to discuss performance metrics, identify areas for improvement, and develop action plans for success.
  • Operated delivery vehicles safely and efficiently.
  • Processed payments, made change, and provided receipts.
  • Completed daily pre- and post-trip vehicle inspections.
  • Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Organized and detail-oriented with a strong work ethic.

Warehouse Forklift Operator

732 Companies
06.2018 - 03.2019
  • Assisted with periodic physical inventory counts, ensuring accuracy and integrity in stock records through meticulous tracking of items moved via the use of a warehouse forklifter.
  • Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
  • Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
  • Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Expedited shipment processes by accurately pulling orders from inventory shelves using a forklift following pick tickets specifications.
  • Promoted operational efficiency by maximizing loads on each transfer.
  • Hooked tow trucks to trailer hitches and fastened attachments with hitchpins.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.

Emergency Medical Technician Basic

Woodbridge Ems
04.2017 - 05.2018
  • Coordinated with hospital staff upon arrival at medical facilities, ensuring a smooth transition of care from prehospital providers to definitive treatment teams.
  • Observed patient behavior to report changes to medical personnel.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Documented accurate patient care reports, maintaining comprehensive records for future reference by healthcare professionals.
  • Removed victims from vehicles or scene of accident or catastrophe and assisted in transfer to receiving facilities.
  • Utilized communication devices to maintain contact with supervisors.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
  • Immobilized patient for placement on stretcher and ambulance transport.
  • Responded to 911 calls for medical emergencies.
  • Evaluated patient histories to assess and prioritize levels of care.
  • Conducted thorough assessments of patient conditions, utilizing critical thinking skills to determine optimal courses of action.
  • Assisted paramedics in advanced procedures, contributing to successful treatment outcomes for patients.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Leveraged defibrillator, oxygen, suction devices, CPR and other procedures and medications to provide advanced medical care.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Provided emotional support to distressed patients during high-stress situations, fostering trust between the EMT team and those receiving care.
  • Assisted with equipment inventory checks and restocking supplies as needed, guaranteeing that all necessary tools were readily available for efficient response times.

Education

Associate of Science - Criminal Justice

Brookdale Community College
Lincroft, NJ
05.2016

Emergency Medical Technician

Jersey Shore Medical Center
Neptune City
12.2012

Firefighter 1 And Firefighter 2

Monmouth County Fire Academy
Freehold
05.2009

High School Diploma -

Middletown High School North
06.2003

Skills

  • I am organized, have a positive mindset
  • I get along with all employees and try to work with different departments
  • I try to find an effective resolution for any issue

Affiliations

  • Red Bank Elks

Additional Information

I was President of Red Bank First aid for 2 years.

I am a life member or Red Bank First Aid Squad.

I am a Past President with the Red Bank Elks

I was Past President 3 times of the Past President association for the Red Bank Elks.

I oversee a youth program for the New Jersey Elks Association which has 18 lodges and over 400 youth.

I was a firefighter and 1st Lieutenant with the Red Bank Fire Dept. Liberty hose Co. #2



Timeline

Route Service Sales Representative

Unifirst
04.2019 - Current

Warehouse Forklift Operator

732 Companies
06.2018 - 03.2019

Emergency Medical Technician Basic

Woodbridge Ems
04.2017 - 05.2018

Associate of Science - Criminal Justice

Brookdale Community College

Emergency Medical Technician

Jersey Shore Medical Center

Firefighter 1 And Firefighter 2

Monmouth County Fire Academy

High School Diploma -

Middletown High School North

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Shean Opie