Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Sheante Johnson

Las Vegas

Summary

Dynamic Sales Associate with a proven track record at Sears Hometown and Outlet Stores, excelling in consultative selling and customer relationship management. Recognized for enhancing customer experiences and driving sales through effective product knowledge and team collaboration. A goal-oriented professional with strong problem-solving skills and a friendly demeanor. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales Associate

Sears Hometown and Outlet Stores
Las Vegas
06.2014 - 04.2017
  • As a Sales Associate, I'm responsible for providing positive, front-line contact with the customer.
  • Interact with customers to determine and meet customer needs with selling merchandise, Protection Agreements, and credit to customers.
  • Directly provide consultative selling and service to customers.
  • Proper and accurate use of the POS system.
  • Provides customer service in the areas of kitchen design, installation, and contract sales.
  • Part of a team responsible for designing and selling's.
  • Protect company assets by following Sears' policy for the handling of sales details, processing, and sorting.
  • Maintain a working knowledge of product lines by regularly reviewing product manuals and training.
  • Ensure that selling processes are followed, and sales performance standards are met.
  • Demonstrate asset protection awareness.
  • Maintained organized store displays to enhance customer shopping experience.
  • Collaborated with team members to ensure smooth store operations.
  • Resolved customer inquiries and complaints with professionalism and care.

Event Specialist

Advantage Beverage Solutions
Las Vegas
12.2012 - 11.2014
  • Engage consumers, and promote new and exciting products in-store.
  • Educate myself on new products, and communicate features and benefits to consumers.
  • Report event activity in a daily report through an online reporting system.
  • Built strong relationships with store managers and personnel.
  • Facilitated communication between clients and internal teams throughout event lifecycle.
  • Alcohol Awareness.
  • Coordinated logistics for beverage events, ensuring timely delivery and setup.
  • Managed vendor relationships to secure high-quality products and services.
  • Assessed event success and identified improvement areas through client feedback.

Event Specialist

Advantage Sales & Marketing
Las Vegas
11.2012 - 11.2014
  • Generated excitement and brand awareness through effective event sampling and promotions.
  • Executed setup and breakdown of event areas to ensure operational efficiency.
  • Prepared and sampled products during scheduled events to engage customers.
  • Sanitized equipment, disassembled carts, and cleaned utensils after each use.
  • Developed strong interpersonal skills while interacting with diverse customer base.
  • Provided product advice and raised customer awareness through engaging interactions.
  • Cultivated a welcoming atmosphere by employing kindness and understanding in customer service.

Janitor, Community Service

Boys And Girls Club
Las Vegas
07.2011 - 01.2012
  • Supported staff at Boys and Girls Club to enhance program effectiveness.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our services.
  • Facilitated communication with parents regarding children's participation and interests.
  • Organized engaging activities for children in a fun and safe environment.
  • Cleaned, decorated, and prepared lunches for children’s activities.
  • Assisted in maintaining cleanliness and organization of the Kids Club area.
  • Assisted janitor with cleaning and maintenance tasks.
  • Maintained cleanliness of grounds and facilities while aiding staff in projects.

Customer Service Representative

Pizza Hut
Las Vegas
10.2007 - 04.2008
  • Answered phones to assist customers and address inquiries promptly.
  • Assisted customers with menu selections and special requests.
  • Managed customer orders through point-of-sale systems efficiently.
  • Collaborated with kitchen staff to ensure accurate order preparation.
  • Handled cash register transactions and balanced cash drawers daily.
  • Provided excellent customer service to get orders out in a timely manner.
  • Developed strong customer relationships to encourage repeat business.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

High School Diploma -

Desert Rose Adult High School
Las Vegas, NV
12.2012

Skills

  • Customer relationship management
  • Consultative selling
  • Point of sale operation
  • Product knowledge
  • Inventory management
  • Event promotion
  • Team collaboration
  • Active listening
  • Performance metrics tracking
  • Problem-solving skills
  • Meets deadlines
  • Professional demeanor
  • Written and oral communication skills
  • Task prioritization
  • Friendly and outgoing personality
  • Goal oriented

Certification

  • Alcohol Education Card (Expired)
  • Health Card (Expired)
  • CPR Card (Expired)

Affiliations

I like to play Role Playing games and strategy like games.

Currently playing games like Oregon Trails and Disney Dreamlight where I have to help Disney characters regain there memories.

Help my children with homework and everyday life.

References

References available upon request.

Timeline

Sales Associate

Sears Hometown and Outlet Stores
06.2014 - 04.2017

Event Specialist

Advantage Beverage Solutions
12.2012 - 11.2014

Event Specialist

Advantage Sales & Marketing
11.2012 - 11.2014

Janitor, Community Service

Boys And Girls Club
07.2011 - 01.2012

Customer Service Representative

Pizza Hut
10.2007 - 04.2008

High School Diploma -

Desert Rose Adult High School

Similar Profiles

CREATE PROFILE