Summary
Overview
Work History
Education
Skills
Certification
Storms
Timeline
Generic

"Sheba" La'chita Brown

Fort Lauderdale,United States

Summary

Observant Property Adjuster with 8 years of comprehensive experience investigating claims and determining correct amount of compensation for each case. Expertise in evaluating evidence such as photos and recordings to determine extent of damage. Proficient in calculating depreciation factors and replacement costs.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Independent Property Claims Adjuster

Carter And Associates
Amarillo, TX
08.2016 - Current
  • Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.
  • Determined liability outlined in coverage and assessed documentation such from police and healthcare providers to understand damages incurred.
  • Followed up with insured individuals regarding premium and deductibles payments.
  • Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
  • Used [Software] to compile estimates for personal property and structure damage.
  • Prepared comprehensive reports to negotiate purchase price and repair of properties.
  • Scoped and photographed properties for defects and damage.
  • Performed 150-175 field investigations of damaged properties every month.

Property Desk Adjuster

QBE
Dallas, TX
10.2021 - 09.2022
  • Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.
  • Evaluated original investigation reports and documents to resolve secondary concerns.
  • Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
  • Developed and maintained working relationships with independent adjusters and contractors to assist in prompt claims handling.
  • Prepared comprehensive reports to negotiate purchase price and repair of properties.
  • Ordered Dry logs, engineer reports for information to complete files.
  • Resolved complex, severe exposure claims using high service oriented file handling.
  • Examined claims forms and other records to determine insurance coverage.
  • Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.

Desk Adjuster

E.A. Renfroe & Company Inc
Birmingham, AL
10.2021 - 07.2022
  • Maintained claims data in ECS systems.
  • Collected accident information from customers to complete claims.
  • Handled Total Loss and Auto Weather Catastrophe calls from customers but Insured and Claimant.
  • Negotiated Total loss settlement agreements to resolve disputes.

Property Field Adjuster

E.A. Renfroe
Birmingham, AL
11.2020 - 08.2021
  • Used Xactimate, XactiContents, XactAnalysis to compile estimates for personal property and structure damage.
  • Performed 100 field investigations of damaged properties every month.
  • Scoped and photographed properties for defects and damage.
  • Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.

Education

Associate of Arts - Criminal Justice

AIU
Weston, FL

Skills

  • Claims
  • ClaimsPro
  • Insurance policy coverage knowledge
  • Valuation knowledge
  • Automobile claims specialist
  • Microsoft Word
  • Policy investigations
  • Personal, casualty and property loss

Certification

  • Certified Desk Adjuster, CATI
  • Certified Property, TWIA
  • Certified Property and Auto, State Farm
  • Licensed FL (designated home State), AL,GA,IN,LA,MI,MS,NC,OH,OK,OR,SC,TX,WA,WV

Storms

Harvey, Irma, Laura, Delta, Etta, Zeta

Timeline

Property Desk Adjuster

QBE
10.2021 - 09.2022

Desk Adjuster

E.A. Renfroe & Company Inc
10.2021 - 07.2022

Property Field Adjuster

E.A. Renfroe
11.2020 - 08.2021

Independent Property Claims Adjuster

Carter And Associates
08.2016 - Current

Associate of Arts - Criminal Justice

AIU

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"Sheba" La'chita Brown