Sheccid Larios

• Trained new employees and delegated daily tasks and responsibilities.
• Completed store opening and closing procedures and balanced tills.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Responded to and resolved customer questions and concerns.
• Helped store management meet standards of service and quality in daily operations.
• Enforced company policies and regulations with employees.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.

As a trainer, I worked with new crewmembers in order to provide a successful work experience. My job entailed:

• Customer Service
• Working at a fast pace
• Handling Customer questions/complaints
• Handling food
• And teaching others how to do all of the above