Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shecola Oliver

Orlando,FL

Summary

  • Proven professional with expertise in meal preparation and sanitation procedures, honed at Aventhealth. Demonstrated ability to enhance patient satisfaction through meticulous attention to diet compliance and effective team collaboration. Skilled in leveraging problem-solving and time management abilities to maintain high standards of cleanliness and service, as evidenced by a successful tenure at Universal Studios.


  • Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

4
4
years of professional experience

Work History

Food and Nutrition

Aventhealth
11.2022 - 05.2024
  • Utilizes computerized diet office application to guide and input patient menu selections to comply with the prescribed diet order.


  • Suggests complementary menu items, condiments, and add-ons to comply with the diet order and improve patient satisfaction. Verifies and reads back menu selections. Maintains a record of patient preferences and pertinent information in the notes section of the patient’s account.
  • Follows approved scripting during menu ordering and delivery. Utilizes bedside menu entry to record patient menu selections. Demonstrates knowledge and competency with CBORD system (electronic diet office system), age specific considerations, patient diets, and allergies
  • Assembles trays and ensures all patient food deliveries and retrievals are consistent with established timeframes, per department standards.
  • Maintains a positive, friendly, and courteous demeanor. Communicates effectively. Speaks clearly and professionally. Uses correct grammar.

Custodial

Universal Studios
06.2020 - 03.2022
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.

Education

GED -

Kaplan
Orlando, FL

Skills

  • Scheduling Staff
  • Meal Preparation
  • Sanitation Procedures
  • Food presentation
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking
  • Reliability
  • Team Collaboration

Languages

English
Full Professional

Timeline

Food and Nutrition

Aventhealth
11.2022 - 05.2024

Custodial

Universal Studios
06.2020 - 03.2022

GED -

Kaplan

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Shecola Oliver