Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shedara Thomas

San Antonio,TX

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

  • Excellent interpersonal skills to work with any individuals of all ages.
  • Ability to build genuine and professional client-based relationships.
  • Logistical reasoning skills with an ability to organize, collect, and interpret information
  • Knowledge of psychological development and practices that can improve skills to increase individual success in areas of focus.
  • Proficient in Microsoft Word, Publisher, and Excel

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sales Associate

Target
North Miami Beach, FL
10.2019 - 12.2023
  • Entrusted by leadership to help instruct and guide team members to help reach company goals
  • Assist with training any incoming leadership or associate roles in team member tasks with guidance and experience
  • Well knowledgeable in all areas of management and associated responsibilities with areas of the floor and job title
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Assist with providing HR guidance or information with years of knowledge and experience
  • Suggested ideas for improving store operations and increasing profits.
  • Ensured compliance with all safety regulations while handling hazardous materials.
  • Verified stock inventory levels and maintained records of items shipped and received.
  • Packed goods for shipment, including labeling boxes and preparing shipping documents.
  • Reported any damaged items or discrepancies in shipments to supervisor immediately.
  • Assisted in creating displays to promote products.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Sales Associate

Rainbow Shops
Miami, FL
08.2018 - 10.2019
  • Compute sales prices, total purchases, receive and process cash or credit payment
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Attended weekly team meetings to review performance goals and objectives.
  • Suggested ideas for improving store operations and increasing profits.
  • Organized stockroom shelves according to size, color or style.
  • Assisted customers with product selection, sizing and styling.
  • Greeted customers and provided exceptional customer service.

Healthcare Assistant

North Miami Senior High School Clinic
North Miami, FL
08.2012 - 05.2014
  • Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas
  • Prepared rooms prior to patient visits by ensuring that they were stocked with necessary supplies.
  • Greeted visitors and answered telephone calls in a professional manner while providing information about services offered by the healthcare facility.
  • Assisted in scheduling and preparing patient appointments.
  • Interacted with patients in a compassionate manner to ensure their comfort during procedures or examinations.
  • Supported physicians during exams and treatments by providing instruments, equipment or other items needed.
  • Performed basic clinical tasks such as taking vital signs, height and weight measurements and blood glucose tests.

Education

B.A. Psychology -

FLORIDA INTERNATIONAL UNIVERSITY
08.2020

Associate of Arts -

MIAMI DADE COLLEGE
Miami, FL
12.2017

High School Diploma -

North Miami Senior High School
North Miami, FL
05.2014

Skills

  • Microsoft Office
  • Customer Service
  • Product Packaging
  • Inventory Auditing
  • Fulfillment Processing
  • Shipment Receiving
  • Presentation Development
  • Interpersonal Skills
  • Problem-Solving Skills
  • Time Management
  • Team Leadership
  • Quick Learner
  • Strategic Planning
  • Strategic Sale Knowledge
  • Web and tech-savvy
  • Self-motivated
  • Research and Analysis
  • Multi-Tasking Strength

Certification

  • Certified Medical Administrative Assistant (CMAA)
  • Certified Women and Gender Studies

Timeline

Sales Associate

Target
10.2019 - 12.2023

Sales Associate

Rainbow Shops
08.2018 - 10.2019

Healthcare Assistant

North Miami Senior High School Clinic
08.2012 - 05.2014

B.A. Psychology -

FLORIDA INTERNATIONAL UNIVERSITY

Associate of Arts -

MIAMI DADE COLLEGE

High School Diploma -

North Miami Senior High School

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Shedara Thomas