Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Interests
Timeline
Generic

Shedrick Andrews Jr

Palmetto

Summary


Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Skilled in persuasive selling and content editing, driving customer satisfaction and loyalty through personalized experiences. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

The Scrub Club
06.2024 - 02.2025


  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
  • Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Team Member

The Fresh Market
05.2023 - 05.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Improved customer satisfaction by quickly helping each person find desired items.
  • Achieved high level of customer service with thorough product knowledge and attentive assistance.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Addressed and resolved customer complaints in polite and professional manner.

Education

No Degree - Business Economics

Florida Atlantic University
Boca Raton, FL
05-2025

No Degree - Business Economics

University of South Florida
Tampa, FL
05-2025

Skills

  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Reliable and punctual
  • Relationship building
  • Friendly and outgoing
  • Customer engagement
  • Calm demeanor
  • Audience engagement
  • Photography
  • Video production
  • Content editing
  • Promotional video

Affiliations

  • Student Ministry Leader, The Bridge Church
  • Member, 10x10 Christian Young Adult Group

Certification

  • HIPPA Awareness Training Certification - Expires 12/08/2025
  • Bloodborne Pathogen - Expires 12/08/2025
  • Chemotherapy Drugs Transportation - Expires 12/08/25

Languages

English
Native or Bilingual

Interests

  • Outdoor Recreation
  • Music
  • I have a passion for photography and editing photos
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • I like working with my hands and fixing things
  • I enjoy helping others and giving back to the community
  • Fashion and Style
  • I participate in various sports activities for physical activity, camaraderie, and personal growth

Timeline

Sales Associate

The Scrub Club
06.2024 - 02.2025

Team Member

The Fresh Market
05.2023 - 05.2024

No Degree - Business Economics

Florida Atlantic University

No Degree - Business Economics

University of South Florida

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Shedrick Andrews Jr