Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheena Cooper

Lake Village,AR

Summary

Dynamic sales and inventory professional with a proven track record at Walmart and Loves Travel Stop. Expert in customer service and inventory management, enhancing satisfaction and operational efficiency. Recognized for training teams and implementing strategies that improved workflow, resulting in a notable increase in sales performance. Strong problem-solving and collaboration skills drive success.

Overview

2026
2026
years of professional experience

Work History

Sales Associate

Walmart
  • Enhanced customer satisfaction through personalized service and product recommendations.
  • Managed inventory levels, ensuring accurate stock availability for optimal sales performance.
  • Trained new associates on sales techniques and customer engagement strategies.
  • Analyzed sales trends to identify opportunities for product promotions and marketing initiatives.

Inventory Management Coordinator

Loves Travel Stop
2023.08 - Current
  • Assisted in coordinating project logistics, ensuring timely completion of tasks.
  • Supported team members by organizing schedules and meetings efficiently.
  • Maintained communication with stakeholders, facilitating smooth information flow.
  • Prepared reports and documentation for management review, enhancing decision-making processes.

Shift Leader

Loves Travel Stop
2019.07 - 2023.08
  • Supervised daily operations to ensure compliance with safety and quality standards.
  • Trained and mentored team members on customer service best practices.
  • Managed inventory levels, ensuring timely restocking and organization of products.
  • Implemented operational improvements that enhanced workflow efficiency and reduced wait times.

Cashier Team Lead

Double Quick
2014.06 - 2019.07
  • Supervised cashier operations, ensuring accurate transactions and efficient service delivery.
  • Trained new team members on cash handling procedures and customer service standards.
  • Implemented inventory management practices to minimize discrepancies and enhance stock accuracy.
  • Developed schedules for cashier staff, optimizing coverage during peak hours for improved customer experience.

Education

Psychology -

University of Central Arkansas
Conway, AR

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Inventory Management Coordinator

Loves Travel Stop
2023.08 - Current

Shift Leader

Loves Travel Stop
2019.07 - 2023.08

Cashier Team Lead

Double Quick
2014.06 - 2019.07

Sales Associate

Walmart

Psychology -

University of Central Arkansas