Sheena Edwards
Oklahoma City,OK
Summary
Proven achiever with a track record of enhancing team productivity at K an K Cleaning Service through stellar communication and problem-solving skills. Skilled in customer service and goal-oriented strategies, adept at building strong client relationships. Thrives in fast-paced settings, demonstrating a commitment to excellence and continual improvement.
Professional and experienced service technician prepared for this role. Strong focus on team collaboration and achieving results. Reliable and adaptable to changing needs. Skilled in problem-solving, customer service, and technical maintenance. Known for proactive approach and excellent communication skills.
Professional with high standard of excellence in servicing roles. Extensive experience in maintaining and repairing equipment, ensuring operational efficiency. Strong team collaborator with focus on achieving reliable results and adapting to changing needs. Skilled in troubleshooting, maintenance, and customer service.
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.
Overview
30
30
years of professional experience
Work History
Cleaning Service
K an K Cleaning Service
01.2001 - Current
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
Ovation Catering
Ovation Catering
01.1995 - 12.2000
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
GED -
Iowa High School
Sioux City, IA01-1991
Skills
- Customer service
- Goal-oriented mindset
- Client relationship building
- Complaint handling
Timeline
Cleaning Service
K an K Cleaning Service
01.2001 - Current
Ovation Catering
Ovation Catering
01.1995 - 12.2000
GED -
Iowa High School
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