Sheena Guidry
Gulfport,Mississippi
Summary
Accomplished Office Manager with a proven track record at Alboetmotorsports, enhancing operational efficiency and client satisfaction. Expert in office administration and customer service, demonstrated through streamlined financial processes and strengthened company-client relationships. Skilled in organizational tasks and adept at maintaining confidentiality, showcasing a blend of hard and soft skills critical for dynamic business environments.
Overview
16
16
years of professional experience
Work History
Office Manager
Alboetmotorsports
12.2020 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Insurance Broker
Mutual Of Omaha
01.2009 - Current
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
- Developed strong relationships with insurance carriers, allowing for more efficient claim resolution processes.
Public Relations
Precision Marketing
05.2016 - 08.2018
- Spearheaded public relations initiatives that generated positive press coverage and increased brand credibility among target audiences.
- Strengthened company reputation by managing public relations efforts and press releases.
- Elevated company reputation through strategic public relations efforts and crisis management planning.
- Liaised with public relations team in managing media coverage during key announcements or events.
Education
Licensed Insurance Agent - Financial Services
04.2009
Certification - Labtech
01.2000
High School Diploma -
05.1998
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
Timeline
Office Manager - Alboetmotorsports
12.2020 - Current
Public Relations - Precision Marketing
05.2016 - 08.2018
Insurance Broker - Mutual Of Omaha
01.2009 - Current
Pfsu - Licensed Insurance Agent , Financial Services
Lenora School of Phlebotomy - Certification , Labtech
Slidell High School - High School Diploma ,
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