Sheena Henderson
Plaquemine,LA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Our Lady of the Lake Physician Group
Baton Rouge, LA
09.2022 - Current
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
Certified Medical Assistant
Ochsner Louisiana Women's Healthcare
Baton Rouge, LA
12.2021 - 09.2022
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Scheduled appointments for patients via phone and in person.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
Patient Care Technician
Ochsner Hospital and Medical Center
Baton Rouge, LA
07.2020 - 12.2021
- Provided direct patient care and assistance to healthcare team members.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Assisted with patient transfers from bed to wheelchair or strher as needed.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
Patient Care Technician
Our Lady of the Lake RMC
Baton Rouge, LA
02.2013 - 03.2018
- Provided direct patient care and assistance to healthcare team members.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Assisted with patient transfers from bed to wheelchair or strher as needed.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Conducted safety rounds regularly to ensure safe environment for patients.
Education
Medical Assisting
Delta College
Baton Rouge, LA05-2014
Medical Insurance Billing
Fortis College
Baton Rouge, LA09-2019
Skills
- HIPAA Compliance
- Patient Scheduling
- Medical Billing
- Patient documentation
- Specimens collection and processing
- Procedure Assistance
- Patient-focused care
- Medical Terminology
Certification
- Certified Medical Assistant (NAHP-National Association for Health Professionals)
- Certified Nursing Assistant (Department of Health & Hospitals)
- Basic Life Support (American Heart Association)
References
Available upon request
Timeline
Certified Medical Assistant
Our Lady of the Lake Physician Group
09.2022 - Current
Certified Medical Assistant
Ochsner Louisiana Women's Healthcare
12.2021 - 09.2022
Patient Care Technician
Ochsner Hospital and Medical Center
07.2020 - 12.2021
Patient Care Technician
Our Lady of the Lake RMC
02.2013 - 03.2018
Medical Assisting
Delta College
Medical Insurance Billing
Fortis College
- Certified Medical Assistant (NAHP-National Association for Health Professionals)
- Certified Nursing Assistant (Department of Health & Hospitals)
- Basic Life Support (American Heart Association)
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