Sheena Roberts
Summary
Experienced Loss Mitigation specialist who works to negotiate mortgage terms for the homeowner that will prevent them from going into foreclosure. Also with the experience of processing loans for underwriters to her borrowers approved for their loans.
Overview
12
12
years of professional experience
Work History
Foreclosure Specialist
Xometry
Lewisville, TX
06.2023 - Current
- Reviewed legal documents to ensure accuracy and compliance with state foreclosure laws.
- Prepared court filings, including complaints, motions, affidavits and other pleadings.
- Drafted and issued notices of default in accordance with applicable state law and lender guidelines.
- Conducted research on title issues, bankruptcy proceedings, or liens for potential foreclosure cases.
- Maintained records of all foreclosure activities in a database system.
- Monitored status of foreclosures through the entire process until completion.
LOSS MITIGATION SPECIALIST
Mr Cooper Mortgage
Lewisville, Texas
03.2019 - Current
- Handle accounts with speed and accuracy while maintaining a level of integrity
- Meet metrics and be driven to exceed those metrics
- Maintain strict confidentiality
- Complete fulfillment tasks within policy and procedure standards.
TRANSITION SPECIALIST
Mr Cooper Mortgage
Lewisville, Texas
10.2014 - 03.2019
- Cure past due accounts and transition them back current and in good standing
- Handled non-public information about borrowers
- Placed accounts on certain programs offered by the investors to cure accounts
- Verify and analyze loan documentation including income, title, and expenses
- Handle portfolio of multiple mortgage products that were 90+ days delinquent.
LOAN PROCESSING ASSISTANT
Franklin American Mortgage
Las Colinas, Texas
04.2012 - 10.2014
- Verify and analyze loan documentation, including income, credit, appraisal and title work, while maintaining strict compliance
- Review loan application to verify all data is complete and meets standards
- Responsible for processing loans from set-up to closing
- Record data to track the status of loans in processing in a timely matter.
Education
BACHELOR OF SCIENCE - BIOLOGY - Biology
Texas Southern University
05.2010
Skills
- Sales
- Basic data entry/analysis skills preferred
- Customer service
- Knowledge on FHA, Freddie, Fannie Mae & Special loans
- Knowledge on VA & USDA loss mitigation guidelines
- Proficient in use of Microsoft Office applications, specifically Excel, Word, & Outlook
- Proficient in mathematics by calculating income debt owed, loan to value ratios, & debt to income
- Curing accounts
- Research on accounts and handling paperwork
Timeline
Foreclosure Specialist
Xometry
06.2023 - Current
LOSS MITIGATION SPECIALIST
Mr Cooper Mortgage
03.2019 - Current
TRANSITION SPECIALIST
Mr Cooper Mortgage
10.2014 - 03.2019
LOAN PROCESSING ASSISTANT
Franklin American Mortgage
04.2012 - 10.2014
BACHELOR OF SCIENCE - BIOLOGY - Biology
Texas Southern University
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