Sheena Sheard
Crestview,FL
Summary
Accomplished Fleet Liaison Manager at NAVSEA, adept in optimizing team productivity and enhancing stakeholder communication. Demonstrated success in boosting operational efficiency and customer satisfaction through assertive leadership and cultural awareness. Skilled in performance reporting and issue resolution, significantly improving project outcomes and fostering collaborative relationships.
Overview
15
15
years of professional experience
Work History
Fleet Liaison Manager
NAVSEA
08.2021 - 08.2023
- Optimized resource utilization by assigning tasks based on individual skills and strengths, maximizing productivity across teams.
- Streamlined communication between stakeholders for improved project efficiency and decision-making processes.
- Facilitated 10 training sessions for staff members to ensure a thorough understanding of roles, responsibilities, and expectations within the organization.
- Implemented five effective problem-solving techniques to overcome challenges and negotiated favorable terms for all parties involved.
Operations Specialist Chief
USN
02.2018 - 08.2021
- Oversaw 20 day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Boosted 80% customer satisfaction, addressing client concerns in a timely and professional manner.
- Successfully managed four projects simultaneously while adhering to deadlines and budget constraints.
- Collected, arranged, and input information into database system.
Operations Manager
USN
03.2016 - 02.2018
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Division Leading Petty Officer
USN
03.2013 - 03.2016
- Managed budgets efficiently while adhering to fiscal constraints without compromising operational excellence.
- Developed comprehensive reporting procedures to track progress towards key performance metrics accurately.
- Implemented quality assurance measures to identify areas for process improvement, leading to increased operational effectiveness.
- Championed change management initiatives aimed at optimizing workflows while ensuring minimal disruption to ongoing operations.
- Evaluated personnel performance, providing constructive feedback for continuous improvement initiatives.
Instructor
USN
04.2008 - 03.2013
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
Education
Associate of Science - General Education
Columbia College of Missouri
Jefferson City, MO08.2017
Skills
- Leadership
- Tactfulness
- Cultural Awareness
- Assertiveness
- Issue Resolution
- Collaborative relationships
- Record Management Systems
References
Upon Request.
Timeline
Fleet Liaison Manager
NAVSEA
08.2021 - 08.2023
Operations Specialist Chief
USN
02.2018 - 08.2021
Operations Manager
USN
03.2016 - 02.2018
Division Leading Petty Officer
USN
03.2013 - 03.2016
Instructor
USN
04.2008 - 03.2013
Associate of Science - General Education
Columbia College of Missouri
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