Sheena Suggs
Conway,AR
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic plann
er with comprehensive managerial acumen.
Overview
7
7
years of professional experience
Work History
General Manager
Dm Miller
Conway, AR
10.2017 - 12.2024
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Trained employees on duties, policies and procedures.
- Administered employee discipline through verbal and written warnings.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
Education
High School Diploma -
Newport High School
Newport Ar05-2006
Skills
- Advertising and marketing
- Branding
- Sales
- Administrative skills
- Supply chain management
- Sound judgment
- Top talent recruiting, hiring, and retention
- Budgeting and cost control
- Customer relations
- Team player
- Budget administration
- Employee scheduling
- Staffing
- Staff training/development
- Customer retention
- Team oversight
- Training and development
- Regulatory affairs
- Schedule management
- Staff management
- Vendor partnerships
- Staff training
- Staff supervision
- Supervision and training
Timeline
General Manager
Dm Miller
10.2017 - 12.2024
High School Diploma -
Newport High School