Sheena Tangaro
Kaneohe,HI
Summary
Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic.
Overview
11
11
years of professional experience
Work History
Office Assistant III
Heeia Elementary School
03.2024 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
- Edited and proofread documents for accuracy and completeness.
Substitute Office Clerk
Kahuku High & Intermediate School
08.2020 - 08.2024
- Interacted with customers by phone, email, or in-person to provide information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Handled incoming business and client requests for information.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Office Assistant / Pod Assistant
Friends Of Kidney
01.2018 - 03.2018
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation
- Schedule Pick up and Drop off of donations
- Intake of car Donations
PPT/Sub Office Clerk/Meal Scanner/ Sub Educational Assistant
Kahuku High School
08.2015 - 12.2017
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
- Serving lunches
- Help teacher with classes
Sales Associate
Jeans Warehouse Inc.
11.2013 - 02.2014
- Processed product returns and assisted customers with other selections
- Prepared merchandise for sales floor by pricing or tagging
- Readied items for sales floor stocking by affixing tags and preparing pallets
- Stayed current on available products, store promotions and customer service policies to better assist with any need
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies
Office Assistant/ Field Assistant
Smart LLC
11.2013 - 12.2013
- Opened and properly distributed incoming mail to promote quicker response to client inquiries
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
Education
High School Diploma -
Castle High School
Kaneohe, HISkills
- Stocking and replenishing
- Point of sale knowledge
- Exceptional customer service
- Flexible schedule
- Problem-solving skills
- Cash handling
- Multi-tasking strength
- Team Collaboration
- Office Supplies and Inventory
- Mail Handling
- Copying and Scanning
- Phone Call Direction
- Office Equipment Proficiency
- Office Machine Operation
- Document Typing and Formatting
- Filing
Timeline
Office Assistant III
Heeia Elementary School
03.2024 - Current
Substitute Office Clerk
Kahuku High & Intermediate School
08.2020 - 08.2024
Office Assistant / Pod Assistant
Friends Of Kidney
01.2018 - 03.2018
PPT/Sub Office Clerk/Meal Scanner/ Sub Educational Assistant
Kahuku High School
08.2015 - 12.2017
Sales Associate
Jeans Warehouse Inc.
11.2013 - 02.2014
Office Assistant/ Field Assistant
Smart LLC
11.2013 - 12.2013
High School Diploma -
Castle High School
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