Sheena Tangaro
Kahuku High & Intermediate School
Kaneohe,HI
11
years of professional experience
Professional with strong organizational skills, adept at managing front office operations and ensuring smooth workflow. Known for reliability, adaptability, and effective communication. Skilled in customer service, administrative support, and office management software. Collaborative team player focused on achieving tangible results and enhancing office efficiency.
Work History
Office Assistant
1 Year 3 Months- Managed daily office operations to promote smooth workflow and enhance communication among staff.
- Assisted in onboarding new staff by training on office procedures and policies to facilitate quick adaptation.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained professional and welcoming environment for clients to foster positive experiences.
- Assisted in onboarding new staff, providing training on office procedures and policies.
Office Assistant III
1 Year 2 Months- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
- Edited and proofread documents for accuracy and completeness.
Substitute Office Clerk
4 Years- Interacted with customers by phone, email, or in-person to provide information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Handled incoming business and client requests for information.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Office Assistant / Pod Assistant
2 Months- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation
- Schedule Pick up and Drop off of donations
- Intake of car Donations
PPT/Sub Office Clerk/Meal Scanner/ Sub Educational Assistant
2 Years 4 Months- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
- Trained on POS System and maintaining lunch accounts
- Help teacher
Education
High School Diploma
Skills
Resourceful
Positive attitude
Mail handling
Prioritizing work
Excel spreadsheets
Strong problem solver
Timeline
Office Assistant
Kahuku High & Intermediate School
05.2025 - 08.2026Read More
Office Assistant III
Heeia Elementary School
03.2024 - 05.2025Read More
Substitute Office Clerk
Kahuku High & Intermediate School
08.2020 - 08.2024Read More
Office Assistant / Pod Assistant
Friends Of Kidney
01.2018 - 03.2018Read More
PPT/Sub Office Clerk/Meal Scanner/ Sub Educational Assistant
Kahuku High School
08.2015 - 12.2017Read More
James B. Castle High School
High School Diploma
Read More