Summary
Overview
Work History
Education
Skills
Education Certifications
Applications Skills
Affiliations
Timeline
Generic

Sheeree Reyes

Waimanalo

Summary

To create and maintain a productive, engaged and compliant work flow that supports overall assistance and management between School goals and objectives of the Department of Education.

Overview

18
18
years of professional experience

Work History

Classified Human Resource Regional Assistant

Dept. of Education
10.2024 - Current
  • Onsite human resources liaison to employees, district support staff, school administrators, complex area and assist of superintendents.
  • Reviews, responds, monitors and maintain position allocation data and processing related transactions.
  • Initiates position actions and ensures proper completion of all documents.
  • Establishment/abolish of positions, extensions, transfers and fund changes.
  • Implementation of personnel policies and procedures, training of school administration and staff.
  • Handle fingerprinting/background check and employee grievances.
  • Support of projects – mass extension lists, 89 day hires, Create and disbursement of LPI letters & mail out.
  • Maintain relationships with other departments.

Project Assistant

Partner’s in Development Foundation
Waimanalo
04.2023 - 10.2024
  • Responsible for daily administration duties such as answering phones, mail, emails and walk-ins.
  • Daily morning brief and weekly staff meeting notes.
  • Organize and maintain vendor, staff, and program files.
  • Prepare and assist with expenditure vouchers from vendors.
  • Order, restock and track program supplies, promotional items and electronic equipment.
  • Schedule and service all vehicle maintenance, registration and safety inspections.
  • Assist with enrollment process of participants, community food distributions, back up help at morning program and field trips.
  • Facilitate events for community pop-ups, group bonding and graduations.

Call Center Health Care Reform Helpline Representative

Hawaii Medical Services Association
Honolulu
06.2013 - 03.2024
  • Oversee inquiries from small businesses, members and prospects about the Affordable Care Act (ACA).
  • Educate members and prospects on various options by providing a high level road map of appropriate actions.
  • Document (create, log and track) contacts in a customer relationship management system.

Administrative Assistant to VP of Operations

Dorvin D Leis Co Inc.
Honolulu
07.2017 - 04.2022
  • Admin Support for Oahu Office, Fleet, Equipment and Risk Manager, Director of Safety, Warehouse Manager and Director of Human Resource in Maui.
  • Assist project managers and project engineers as needed.
  • Organize, create, facilitate spreadsheets for various projects.
  • Facilitate in-person and virtual trainings, meetings and conferences for staff and management.
  • Finance logistics for proposals, purchases, billing, invoices, payment for vendors, staff, management and various projects.
  • Train new employees with onboarding operations.
  • Data collection, scheduling, printing, scanning, ordering reimbursement requests and cost report requests.
  • Manage and facilitate parking operations for airport badging and military base passes, requests and renewals.
  • Manage spreadsheet logs for water intrusion, auto claims, fleet equipment, staff time sheets and worker’s compensation.
  • DOT Physical Exams, TWIC, Hazmat application, interview and set up.
  • Liaison for Maui HR.

Sales Operation Coordinator

ProService Hawaii
Honolulu
08.2016 - 04.2017
  • Sales support for business development managers.
  • Partnership between administrative support and all incoming new business.
  • Administrative data collection, follow up, claims, quoting and billing.
  • Management of company and state policies, oversee healthcare and worker’s compensation paperwork.
  • Also Liaison with the Pricing department create and provide proposals and contracts.
  • As well as Liaison with Implementation department with transitions of new clients to the company.

Sales Support Manager

Hawaii Human Resources
Honolulu
03.2016 - 08.2016
  • Sales support for CEO, VP of Sales, President, CFO, Business Development Managers and Independent contractors.
  • Update processes and monthly net promoter score card, implement new procedures, standard operating procedures, reconcile monthly commissions, audit submissions, pull credit reports.
  • Communicate with sales team and BI reports.
  • Partnership with HC carriers.
  • Point of contact for quality and distribution of leads, coordinate distribution of weekly labels for new business, gather and prepare company materials for networking events and special projects.

Sales Support Coordinator

Proservice Hawaii
Honolulu
10.2012 - 12.2012
  • Sales team administration coordinate weekly meetings, gather information for decision making, prepare agenda and training topics.
  • Liaison between sales and underwriters – follow up, document and notify underwriters of exceptions, proposal and contract generation.

Pricing Specialist

Proservice Hawaii
Honolulu
03.2009 - 10.2012
  • Oversee employee healthcare website and questionnaire paperwork.
  • Collect, compile, process and send HIPAA compliant information to underwriters for healthcare quotes.
  • Notify pricing manager of all quotes to get final pricing for proposals for prospects.

Implementation Specialist

Proservice Hawaii
Honolulu
09.2008 - 03.2009
  • Oversee and manage orientation, implement meetings with new hires.
  • Create new hire packets and facilitate onboarding to include documents, policies, healthcare enrollment and supplemental benefit options.
  • Create strong relationships with management.

Human Resource Associate

Proservice Hawaii
Honolulu
08.2007 - 09.2008
  • Customer service for employees and clients regarding HR administration services.
  • Payroll, healthcare, worker’s compensation and employee status change.
  • Work with multiple teams and apply best practices for HIPAA Compliance.

Education

High School Diploma -

Kailua High School
Kailua, HI
06-1984

Banking Certificate -

Hawaii Business College
Honolulu, HI

Skills

  • Microsoft Office
  • Salesforce
  • Quick base
  • Database management
  • NEOED
  • EHR
  • Vax
  • Phone etiquette
  • Customer service
  • Administrative and executive support
  • HR policy implementation
  • Position allocation management
  • Compliance documentation
  • Customer relationship management
  • Data entry accuracy
  • Administrative support
  • Communication skills
  • Data confidentiality
  • Multi-line phone systems
  • Document control
  • Clerical task proficiency
  • Positive and professional
  • Meeting scheduling
  • Types 75 wpm
  • Office administration
  • Calendar management
  • Project management
  • Office oversight
  • Project coordination

Education Certifications

  • Hawaii Notary Public 2018 - 2024
  • Airport Operations Pass & ID Signatory
  • Hawaii Driver’s License
  • Kailua High School
  • Kapiolani Community College
  • Banking Certificate, Hawaii Business College

Applications Skills

  • Microsoft Office
  • Salesforce
  • Quick base
  • Database management
  • NEOED
  • EHR
  • Vax
  • Phone etiquette
  • Customer service
  • Administrative & Executive support

Affiliations

  • Canoe Paddler and Coach
  • Rudderless paddler
  • Limu Restoration and Clean Up

Timeline

Classified Human Resource Regional Assistant

Dept. of Education
10.2024 - Current

Project Assistant

Partner’s in Development Foundation
04.2023 - 10.2024

Administrative Assistant to VP of Operations

Dorvin D Leis Co Inc.
07.2017 - 04.2022

Sales Operation Coordinator

ProService Hawaii
08.2016 - 04.2017

Sales Support Manager

Hawaii Human Resources
03.2016 - 08.2016

Call Center Health Care Reform Helpline Representative

Hawaii Medical Services Association
06.2013 - 03.2024

Sales Support Coordinator

Proservice Hawaii
10.2012 - 12.2012

Pricing Specialist

Proservice Hawaii
03.2009 - 10.2012

Implementation Specialist

Proservice Hawaii
09.2008 - 03.2009

Human Resource Associate

Proservice Hawaii
08.2007 - 09.2008

High School Diploma -

Kailua High School

Banking Certificate -

Hawaii Business College