Sheetal Patel
Roselle,IL
Summary
Proactive and achievement-oriented marketing and development leader bringing a number of years of experience in different work environments with special emphasis helping education aligned clientele. Effectively increased social media reach and client digital profile to catapult company forward with sustained growth. Articulate communicator, natural leader and organized manager. While having worked briefly in marketing for an Ed Tech startup, goal achievement and strong training and development background further strengthen desire to lead and succeed.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistant Director of Student Financial Assistance
College Of DuPage
Glen Ellyn, IL
08.2023 - Current
- Managed team of 12 financial aid counselors and assistants , ensuring accurate and prompt conversations with regards to awarding of funds to eligible students.
- Supervised administration of federal, state, and institutional funds according to regulations and guidelines.
- Collaborated with other departments to create seamless enrollment process for students seeking financial assistance.
- Improved student satisfaction with financial aid services by providing clear communication and timely assistance.
- Provided ongoing professional development opportunities for staff members to stay current on industry best practices and regulatory updates.
- Evaluated complex cases involving special circumstances and appeals, making fair determinations based on individual situations.
- Complied with state and federal financial aid guidelines and regulations.
Head of Marketing & Partnerships
JetPackED
San Jose, CA
07.2021 - 01.2022
- Helped launch new SAAS based educations analytics product from thousands of internal users to first external paid lighthouse customers
- Developed and strengthened business partnerships at all levels.
- Created official company page on LinkedIn and Facebook social media platforms to facilitate interaction with customers.
- Built and strengthened strategic relationships with vendors, advertising agencies and leading industry partners.
- Increased JetPackED's sales and brand exposure by developing connections with charter and private school networks
- Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns.
- Developed insights on marketing campaigns to assess performance against goals.
- Managed branding campaigns and event marketing initiatives in print, video, web and social media.
Senior Processing Specialist
Career Education Corporation
Schaumburg, IL
05.2010 - 07.2017
- Successfully managed end-to-end compliance for financial aid activities including forecast documentation, account ledgers, and eligibility requirements
- Accountable for running end of loan period reports to draw funding from corporate bank accounts
- Reviewed Veteran Affairs change determinations monthly for administering aid to maintain compliance in granting financing
- Increased overall efficiency for processing department via management meetings to implement processes to reconcile bank accounts from third party lenders including Bank of America
- Lead trainings for 15¬20 people within in division to ensure recurring issues and QA audit findings are properly addressed.
Finance Team Lead
Career Education Corporation
Hoffman Estates, IL
10.2008 - 05.2010
- Expertly managed team of 12 to 15 advisors in all aspects of assessing student finance from federal documentation and award of aid
- Maintained department of education regulations in processing financing within time necessary to remain compliant
- Supervised daily projections and funding accumulations through beginning and ending of shift reports
- Administered one-on-one trainings with individuals to address areas of opportunity to ensure team maintains 90%+ aid packaging rate
- Completed weekly packaging audits.
- Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
Education
Bachelor of Arts - Psychology
DePaul University
Chicago, IL05.2008
Skills
- Corporate Communications
- C-level relationship management
- Product development
- Client communication and interaction
- Problem-Solving
- Interpersonal Communication
- Analytical and Critical Thinking
- Flexible and Adaptable
- Development team trainings
- Agile Methodology
- Ability To Adapt
- Mentoring Skills
Certification
CSM - Certified Scrum Master
Timeline
Assistant Director of Student Financial Assistance
College Of DuPage
08.2023 - Current
Head of Marketing & Partnerships
JetPackED
07.2021 - 01.2022
Senior Processing Specialist
Career Education Corporation
05.2010 - 07.2017
Finance Team Lead
Career Education Corporation
10.2008 - 05.2010
Bachelor of Arts - Psychology
DePaul University
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