SHEIKH MOHAMMAD RAFI
Brooklyn,NY
Summary
Driven and adept professional with a robust background in customer-oriented roles, including a pivotal position at CVS Pharmacy. Excelled in enhancing customer satisfaction and streamlining operations, leveraging interpersonal skills and technical acumen in SQL and Python. Proven track record of improving service delivery by 20%, showcasing a unique blend of intellectual abilities and customer service expertise.
Overview
2
2
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy
Brooklyn, NY
10.2024 - Current
Customer Sales Representative
Kleins Ice Cream House
Brooklyn, New York
12.2023 - 09.2024
Administrative Assistant
Mowla And sons contracting Corp.
Brooklyn, New York
09.2023 - 02.2024
Sales Associate
7 Eleven
Los Angeles, CA
09.2022 - 03.2023
Education
MBA - Management information Systems
International American University
Los Angeles, CA05.2024
Bachelor of Arts - English Language And Literature
Premier University
Bangladesh, Bangladesh02.2019
Some College (No Degree) - Data Analytics
Google
CS022 Beginner Guide To Cybersecurity - Cyber Security
IBM
Skills
- Interpersonal skills
- Characteristics thought
- Technical skills
- Intellectual abilities
- Customer service
- SQL
- Python
Contact
Brooklyn, NY 11218
Hobbies and Interests
- Hiking
- Camping
- Extreme sports
- Winter sports
- Travel
- Learning new languages
Skills
- Problem solving
- Patience and resilience
- Cash handling
- Negotiation trained
- Account management
Education
Bangladesh,Los Angeles, CA
Timeline
Shift Supervisor
CVS Pharmacy
10.2024 - Current
Customer Sales Representative
Kleins Ice Cream House
12.2023 - 09.2024
Administrative Assistant
Mowla And sons contracting Corp.
09.2023 - 02.2024
Sales Associate
7 Eleven
09.2022 - 03.2023
MBA - Management information Systems
International American University
Bachelor of Arts - English Language And Literature
Premier University
Some College (No Degree) - Data Analytics
Google
CS022 Beginner Guide To Cybersecurity - Cyber Security
IBM
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