Sheila Apple
West Jordan,UT
Summary
Proven leader and skilled driver with a track record of enhancing customer experiences at Adesa Auctions. Excelled in time management and problem-solving, ensuring safety and reliability. Demonstrated commitment to excellence, significantly improving team performance and service quality. Possesses a clean driving record and exceptional customer service skills, contributing to positive outcomes and operational success.
Overview
13
13
years of professional experience
Work History
Driver
Lyft
Salt Lake City, UT
03.2017 - Current
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Minimized liability by consistently following road rules when driving.
- Drove safely in various weather and road conditions to avoid accidents.
Singles Pack Associate
Amazon.com Fulfillment Center
Salt Lake City
11.2023 - 09.2024
- Adhered to company quality standards while packing products for shipment, ensuring consistent results.
- Placed items into bags, boxes or other containers.
- Utilized adhesive labels and other materials to package items.
Team Lead Van Driver
Adesa Auctions
Salt Lake City, UT
04.2016 - 03.2023
- Coached team members in techniques necessary to complete job tasks.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Handled emergency situations professionally, taking appropriate actions to ensure passenger safety and wellbeing.
Team Leader
Brashers Auto Auction
Salt Lake City, UT
02.2012 - 04.2016
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
No Degree - Humanities,Language
Salt Lake Community College
Salt Lake City, UT12.2027
High School Diploma -
Kearns High School
Kearns Utah 06.1992
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Punctual and Reliable
- Patience and understanding
- Problem-Solving
Timeline
Singles Pack Associate
Amazon.com Fulfillment Center
11.2023 - 09.2024
Driver
Lyft
03.2017 - Current
Team Lead Van Driver
Adesa Auctions
04.2016 - 03.2023
Team Leader
Brashers Auto Auction
02.2012 - 04.2016
No Degree - Humanities,Language
Salt Lake Community College
High School Diploma -
Kearns High School