Sheila Apple
West Jordan,UT
Summary
Proven leader and skilled driver with a track record of enhancing customer experiences at Adesa Auctions. Excelled in time management and problem-solving, ensuring safety and reliability. Demonstrated commitment to excellence, significantly improving team performance and service quality. Possesses a clean driving record and exceptional customer service skills, contributing to positive outcomes and operational success.
Overview
13
13
years of professional experience
Work History
Driver
Lyft
03.2017 - Current
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Minimized liability by consistently following road rules when driving.
- Drove safely in various weather and road conditions to avoid accidents.
Singles Pack Associate
Amazon.com Fulfillment Center
11.2023 - 09.2024
- Adhered to company quality standards while packing products for shipment, ensuring consistent results.
- Placed items into bags, boxes or other containers.
- Utilized adhesive labels and other materials to package items.
Team Lead Van Driver
Adesa Auctions
04.2016 - 03.2023
- Coached team members in techniques necessary to complete job tasks.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Handled emergency situations professionally, taking appropriate actions to ensure passenger safety and wellbeing.
Team Leader
Brashers Auto Auction
02.2012 - 04.2016
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
No Degree - Humanities,Language
Salt Lake Community College
Salt Lake City, UT12.2027
High School Diploma -
Kearns High School
Kearns Utah 06.1992
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Punctual and Reliable
- Patience and understanding
- Problem-Solving
Timeline
Singles Pack Associate
Amazon.com Fulfillment Center
11.2023 - 09.2024
Driver
Lyft
03.2017 - Current
Team Lead Van Driver
Adesa Auctions
04.2016 - 03.2023
Team Leader
Brashers Auto Auction
02.2012 - 04.2016
No Degree - Humanities,Language
Salt Lake Community College
High School Diploma -
Kearns High School
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