Sheila Coleman
DALLAS,TX
Summary
Dynamic professional with a proven track record at TACO CABANA, enhancing customer satisfaction and fostering a positive work environment. Excelled in operations management and customer relationship management, achieving consistent sales targets at Lcn Kitchen and Bath. Known for exceptional team motivation and project management abilities, driving performance and quality to new heights.
Overview
10
10
years of professional experience
Work History
Assistant Manager
TACO CABANA
03.2021 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Sales Associate
Lcn Kitchen And Bath
02.2015 - 04.2021
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Greeted customers and helped with product questions, selections, and purchases.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
High School Diploma -
Mt.Enterprise High
Mount Enterprise, United States05.1986
Skills
- Customer Relationship Management (CRM)
- Operations Management
- Project management abilities
- Team motivation
Timeline
Assistant Manager
TACO CABANA
03.2021 - Current
Sales Associate
Lcn Kitchen And Bath
02.2015 - 04.2021
High School Diploma -
Mt.Enterprise High
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