Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Sheila Cook

Arlington

Summary

Dynamic educator and fraud investigator with extensive experience at Arlington ISD and the Texas Department of Human Services. Proven expertise in data analysis and problem-solving, recognized for enhancing teacher effectiveness and achieving high customer satisfaction. Adept at collaborating with diverse teams to implement innovative solutions and drive impactful results.

Overview

32
32
years of professional experience

Work History

Teacher

Arlington ISD
Arlilngton
08.1999 - 05.2025
  • Coordinated mentoring programs between experienced and novice teachers.
  • Facilitated collaborative discussions among educators about innovative approaches to teaching.
  • Designed activities that promote critical thinking skills among students.
  • Developed training materials and curricula for teachers to use in the classroom.
  • Utilized curriculum with life-based approach.
  • Presented at conferences on topics related to teacher effectiveness, curriculum development, and assessment practices.
  • Collaborated with school administrators to design professional development plans for teachers.
  • Assisted teachers in developing lesson plans that are aligned with state standards.
  • Monitored student progress through formative assessments, such as quizzes or projects.
  • Assisted teachers in understanding current educational trends and best practices.
  • Kept students safe in classroom and outside environments.
  • Analyzed data from student achievement tests to determine areas of improvement in teacher instruction.
  • Observed classrooms to provide feedback to instructors regarding instructional techniques used by them.
  • Sought out opportunities for professional growth by attending webinars or workshops related to education topics.
  • Delivered interactive group instruction to administer lessons and assignments, successfully engaging students of all learning abilities.
  • Maintained records of all trainings conducted, including attendance rosters, evaluation forms.
  • Provided positive feedback with emphasis on learning from mistakes to establish solid foundation for progress.
  • Instructed teachers on how to effectively use technology tools for instruction.
  • Maintained focused, inclusive and supportive learning environments.
  • Organized online forums for educators to share resources and discuss challenges they face in the classroom.
  • Liaised with team of professionals to implement comprehensive educational action plans for special needs and at-risk students.
  • Attended conferences, workshops and seminars to increase job-related knowledge.
  • Researched current literature on effective teaching strategies and shared findings with colleagues.
  • Met with parents about student needs to garner additional support.
  • Built relationships with students and guardians through active communication and positive feedback.
  • Worked effectively in team environments to make the workplace more productive.
  • Worked effectively in team environments to make the workplace more productive. Nominated for Teacher of the Year four times in 25 years.
  • Grant writer and winner three times during my ten-yr.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Completed day-to-day duties accurately and efficiently.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Maintained updated knowledge through continuing education and advanced training.

Fraud Investigator

Texas Department of Human Services
Arlington
03.1993 - 07.1998
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Identified needs of customers promptly and efficiently.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Completed day-to-day duties accurately and efficiently.
  • Operated a variety of machinery and tools safely and efficiently.
  • Prepared necessary paperwork for the Sheriff Department to obtain warrants.

Education

Bachelor of Arts - Speech Communications/minor in Elementary Educatio

The University of Texas At Arlington
Arlington, TX
05-1996

Skills

  • Fraud detection
  • Risk assessment
  • Investigative techniques
  • Data analysis
  • Case management
  • Interviewing skills
  • Report writing
  • Team collaboration
  • Problem solving
  • Critical thinking
  • Attention to detail
  • Time management
  • Multitasking capacity
  • Evidence preparation
  • Teamwork and collaboration
  • Verbal and written communication
  • Information gathering
  • Litigation support
  • Ethical standards
  • Excellent communication
  • Criminal investigations
  • Professionalism
  • Fraud identification
  • Telephone and email etiquette

Affiliations

  • I play competitive billiards on a team of 8.
  • I enjoy gardening in my yard
  • i enjoy reading

Timeline

Teacher

Arlington ISD
08.1999 - 05.2025

Fraud Investigator

Texas Department of Human Services
03.1993 - 07.1998

Bachelor of Arts - Speech Communications/minor in Elementary Educatio

The University of Texas At Arlington
Sheila Cook