Sheila Deneault
Columbia Falls
Summary
Results-driven Sales Manager with expertise in customer relationship management and team leadership. Led teams to exceed revenue targets while enhancing professional development. Skilled in training staff, cultivating partnerships, and growing profit channels. Experienced in implementing pricing models, managing vendor relations, and expanding territory.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Manager
Deals on Wheels Auto Sales
Kalispell
11.2024 - Current
- Led sales team to consistently meet monthly revenue targets, contributing to increased customer satisfaction.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Supported sales team members in achieving professional growth and development, enhancing overall team capabilities.
- Established and nurtured relationships with key clients, ensuring retention of existing customer base.
- Built relationships with clients to understand needs and offer tailored solutions effectively.
- Collaborated with finance team on pricing strategies and financing options for customers.
- Reviewed sales reports regularly to identify areas for improvement within the team.
- Managed inventory levels to ensure optimal stock for customer demand and sales efforts.
Assembly Technician
Applied Materials
Kalispell
10.2021 - 11.2024
- Completed component assembly independently, consistently meeting deadlines for production schedules.
- Operated precision tools, ensuring accurate assembly of equipment to meet quality standards.
- Collaborated with team members, implementing strategies that enhanced assembly line efficiency.
- Conducted quality inspections on assembled products for compliance.
- Documented assembly procedures and maintained accurate records of work performed.
- Maintained a clean and organized workspace to promote safety.
In Home Caregiver
ResCare
Missoula
04.2017 - 11.2024
- Provided in-home health care for several years, assisting residents with daily tasks and addressing medical needs to enhance their quality of life.
- Developed tailored care plans based on individual client needs and preferences.
- Assisted clients with daily living activities and personal care routines.
- Facilitated mobility and independence for disabled individuals while ensuring continuous safety monitoring.
- Executed light housekeeping tasks, including laundry, dusting, and vacuuming, to maintain a clean and safe living environment.
- Responded promptly to emergency situations in a calm manner.
Manager
Jiffy Lube
Columbia Falls
08.2013 - 06.2019
- Advanced from customer service advisor to assistant manager, leading to promotion as store manager.
- Supervised daily operations, ensuring safety standards compliance and a secure work environment.
- Managed inventory levels and coordinated supply orders, maintaining optimal stock for uninterrupted service.
- Developed staff schedules to optimize coverage during peak hours.
- Implemented process improvements to enhance service delivery and customer satisfaction.
- Trained and mentored staff on customer service techniques and product knowledge.
- Coached, mentored, and trained team members to enhance customer service skills and product knowledge.
Education
basic - basic
Flathead Valley Community College
Kalispell, MT07-2010
GED - basic
Flathead Valley Community College
Kalispell, MT07-2009
Skills
- Sales Leadership
- Sales strategy
- Lead Generation
- Customer Service
- Relationship management
- Relationship building
- Training
- Staff training
- Time management
- Scheduling
- Operations
- Inventory
- CRM software
- Goal setting
Certification
Driver's License
Additional Information
I am reliable and willing to learn anything that is thrown my way. I have been at my current job for 6 years but am looking to start a career.
Assessments
- Retail Customer Service, Highly Proficient, 12/19, Comprehending and responding to retail customer needs., https://share.indeedassessments.com/share_to_profile/e85cb4e23e6e84137d4b0ef61cee98a6eed53dc074545cb7
- Customer Focus & Orientation, Highly Proficient, 11/19, Responding to customer situations with sensitivity., https://share.indeedassessments.com/share_to_profile/6dc76719c2a7b9d7748e662ca362c083eed53dc074545cb7
- Reliability, Familiar, 09/19, Tendency to be dependable and come to work., https://share.indeedassessments.com/share_to_profile/bdf8262fc0d3df2439b94517b30bbcefeed53dc074545cb7
- Attention to Detail, Completed, 09/19, Identifying differences in materials, following instructions, and detecting details among distracting information., https://share.indeedassessments.com/share_to_profile/780e3c1652b526c8b015704b8f27f673eed53dc074545cb7
- Sales Skills: Influence & Negotiation, Highly Proficient, 06/19, Using influence and negotiation techniques to engage with and persuade customers., https://share.indeedassessments.com/share_to_profile/40b329b7c997fb4450d9fc2823c69e57eed53dc074545cb7
Personal Information
Authorized To Work: US
Timeline
Sales Manager
Deals on Wheels Auto Sales
11.2024 - Current
Assembly Technician
Applied Materials
10.2021 - 11.2024
In Home Caregiver
ResCare
04.2017 - 11.2024
Manager
Jiffy Lube
08.2013 - 06.2019
basic - basic
Flathead Valley Community College
GED - basic
Flathead Valley Community College