Summary
Overview
Work History
Education
Skills
Theater
Timeline
Generic

Sheila Fares

Victorville,CA

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

39
39
years of professional experience

Work History

Server

Texas Roadhouse
01.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Server / Bartender

Spring Valley Lake Country Club
02.2001 - 03.2022
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Server

Sizzler
03.2017 - 03.2020
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Served food and beverages promptly with focused attention to customer needs.

Dining Room Attendant

Hometown Buffet
05.1994 - 03.2017
  • Monitored dining room inventory and replenished as necessary.
  • Provided attentive service and proactively assessed guest needs.
  • Assisted with bussing tables and cleaning up spills.
  • Arranged tables and chairs for special occasions and events.
  • Processed payments for orders and provided customers with change.
  • Monitored food and beverage supplies, assisting with restocking when needed.

Sales Associate

Anchor Blue
10.1984 - 01.1989
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Education

High School Diploma -

Victor Valley High School
Victorville, CA

No Degree - Theater Arts

Victor Valley College
Victorville, CA

Skills

  • Table Setting Knowledge
  • Suggestive Selling
  • Point of Sale Operation
  • Cash Handling
  • Front-Of-House Display Creation
  • Wine Pairings
  • Order Management
  • Food Running

Theater

I have served as Vice President/ owner for StageCrafters Productions for 5 years. I am an actress, Director, Set Designer and painter. I love creating believable sets and bringing quality theater to the High Desert. My group performs mainly at the Cultural Arts Center of the High Desert, but we have traveled to other locations as well. I have performed in the High Desert since 2001. 

Timeline

Server

Texas Roadhouse
01.2021 - Current

Server

Sizzler
03.2017 - 03.2020

Server / Bartender

Spring Valley Lake Country Club
02.2001 - 03.2022

Dining Room Attendant

Hometown Buffet
05.1994 - 03.2017

Sales Associate

Anchor Blue
10.1984 - 01.1989

High School Diploma -

Victor Valley High School

No Degree - Theater Arts

Victor Valley College

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Sheila Fares