Sheila Gaither
835 Oglethorpe Avenue,GA
Summary
Professional group travel expert with strong organizational and communication skills. Proven ability to coordinate complex travel logistics and manage client relationships effectively. Focused on team collaboration and achieving high-impact results. Reliable in adapting to changing needs and ensuring seamless travel experiences.
Overview
9
9
years of professional experience
Work History
Group Air Specialist
Collette Vacations
Remote
05.2022 - 03.2025
- Coordinate all air transportation for assigned tour series based on contracts and group pricing for all group passengers for assigned territories.
- Request air group blocks for groups of 10 more passengers using existing air contract or negotiating an Ad-Hoc Contract with a carrier with which the company we do not have contracts.
- Booked a group of 10 or less live in Sabre using air contracts whenever possible.
- Proof air manifest 50 days prior to departure, to ensure that names,seats, and special request are all secured before ticketing.
- Handle any air emergencies while traveler is on tour whenever air needs to be altered.
Corporate Events and Group Travel Consultant
BCD Travel
Remote
10.2015 - 09.2020
- Successfully arrange travel details for corporate accounts with 500 to 10,000 or more clients traveling to different destinations, both domestically or internationally via email.
- Oversaw booking hotel and ground transportation for corporate meetings and events worldwide.
- Experience in arranging personalized and high end travel for VIP clients, executives, or celebrities.
- Process refunds/credits/exchanges using all version of Sabre for travelers.
- Research and reconcile monthly balance sheets for reporting.
Education
Certificate - Travel And Tourism Management
Executive Travel Institute
Atlanta, GAHigh School Diploma -
Booker T Washington High School
Atlanta, GASkills
- Strong Communication Skills
- Excellent Customer Service Skills
- Superb Attention to Detail Skills
- Exceptional Problem Solving Skills
- Expert Interpersonal Skills
- Organizational Skills
- Adaptability and Flexibility Skills
Timeline
Group Air Specialist
Collette Vacations
05.2022 - 03.2025
Corporate Events and Group Travel Consultant
BCD Travel
10.2015 - 09.2020
Certificate - Travel And Tourism Management
Executive Travel Institute
High School Diploma -
Booker T Washington High School