Sheila Gatlin

• Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
• Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
• Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
• Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
• Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
• Used portable devices to maintain system records by scanning items delivered to homes and businesses.

Responsible for care of infants 6 weeks to 1 year. Developed lesson plans for developmentally appropriate play to enhance learning, growth and well being. Responsible for keeping progress reports on each child. Menu planning and purchasing all baby food and supplies. Responsible for supervision of six staff members at times. When needed helped with transportation from local schools. Answer all parent questions and concerns.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.