Sheila Gutierrez Roblero
Clinton,NC
Summary
Compassionate and highly motivated Practical Nursing student at Cape Fear Community College (expected graduation July 2026). Certified Nursing Assistant with experience in patient care, long-term care, and clinical settings. Strong communication, teamwork, leadership, and customer-service skills developed through healthcare and fast-paced work environments. Bilingual in English and Spanish.
Overview
2
2
years of professional experience
Work History
Team Lead Manager
Mcd
Wilmington, NC
08.2024 - Current
- Assisted in resolving customer concerns professionally and respectfully.
- Supported team members to ensure efficient customer service and workflow.
- Assisted with daily operations in a fast-paced, high-volume environment.
- Establish standards for personnel performance and customer service.
- Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
Nursing Assistants
YAD Health
Kenansville, NC
04.2025 - 09.2025
- Communicate with patients to ascertain feelings or need for assistance or social and emotional support.
- Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
- Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.
Education
High School -
Clinton High School
Clinton, NC05-2023
Vocational - LPN
Cape Fear CC
Wilmington, NC07-2026
Certificate - Nurse Aide
Sampson Community College
Clinton, NC12-2022
Skills
- Sanitation
- Customer Relationship Building
- Effective Communication
- Customer Complaint Resolution
- Safety Standards
- Patient Comfort
- Geriatrics
- Cardiopulmonary Resuscitation (CPR)
- Basic Patient Care
- Nursing Care
- Conflict resolution
- Teamwork and collaboration
Timeline
Nursing Assistants
YAD Health
04.2025 - 09.2025
Team Lead Manager
Mcd
08.2024 - Current
Vocational - LPN
Cape Fear CC
Certificate - Nurse Aide
Sampson Community College
High School -
Clinton High School