Sheila James
Lansing,MI
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
5
5
years of professional experience
Work History
Medical Assistant
McLaren Greater Lansing
Lansing, MI
12.2024 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Managed patient records using electronic health record systems.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Administered injections, medications and treatments as directed by the physician.
Medical Assistant/Receptionist
Ingham County Health Department Willow
Lansing, MI
06.2024 - 10.2024
- Managed patient check-ins and appointments for efficient clinic operations.
- Assisted healthcare providers with patient examinations and treatment procedures.
- Maintained accurate medical records using electronic health record systems.
- Answered phone calls, providing information and support to patients and families.
- Scheduled follow-up appointments, ensuring continuity of care for patients.
- Maintained accurate medical records including filing, retrieving, scanning, copying and faxing documents as requested by physicians or staff members.
- Assisted with preparing exam rooms for patient visits and maintained cleanliness throughout the office.
CNA
Regency at Lansing West
Lansing, MI
04.2024 - 06.2024
- Assisted residents with daily living activities and personal care.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and safety of resident living areas.
Dialysis Technician
Fresenius Kidney Care Dialysis
Lansing, MI
10.2021 - 04.2023
- Monitored patient's vital signs during dialysis treatments, adjusting the rate of fluid removal as necessary.
- Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts.
- Primed dialyzer with saline or heparinized solutions and followed formula directions when preparing dialysate.
Education
Medical Assistant
DRM
Lansing, MI 01.2024 - 01.2024
Some College (No Degree) -
Kellogg Community College
Battle Creek, MISkills
- EHR management
- vital signs monitoring
- medication administration
- patient recordkeeping
- laboratory testing
- Electrocardiography (EKG)
- HIPAA compliance
- Patient triage
Timeline
Medical Assistant
McLaren Greater Lansing
12.2024 - Current
Medical Assistant/Receptionist
Ingham County Health Department Willow
06.2024 - 10.2024
CNA
Regency at Lansing West
04.2024 - 06.2024
Medical Assistant
DRM
01.2024 - 01.2024
Dialysis Technician
Fresenius Kidney Care Dialysis
10.2021 - 04.2023
Some College (No Degree) -
Kellogg Community College