Sheila John

I create and develop creative projects for classes of up to 20 persons.

Trustee, property, medical, and investments manager for two families.

• Oversaw the timely completion of multiple projects simultaneously, prioritizing tasks and delegating responsibilities as needed.
• Trained, mentored, and evaluated 35 new personnel hired to fulfill various roles.

• Provided essential support to enumerators by addressing technical difficulties or procedural questions promptly, boosting overall productivity levels within the team.
• Adhered to all federal, state, and local regulations governing census activities while supervising field teams, guaranteeing full compliance with legal requirements.
• Organized informative training sessions for enumerators focused on proper interviewing techniques, enhancing their ability to collect accurate information from respondents effectively.
• Evaluated employee performance regularly, providing constructive feedback and identifying areas for improvement.
• Managed sensitive information securely, maintaining strict confidentiality protocols throughout the entire process.
• Conducted performance evaluations for enumerators at regular intervals, identifying areas of strengths and weaknesses and providing targeted feedback for improvement.
• Trained and mentored 27 new personnel for various position.

• Maximized sales opportunities by identifying customer needs and matching them with suitable vehicles solutions.
• Mentored new sales associates, sharing expertise on product knowledge and sales strategies.
• Generated new leads through referrals and networking efforts.
• Developed a strong rapport with clients to foster trust and long-term relationships.
• Conducted comprehensive vehicle presentations and test drives for potential buyers.
• Resolved customer concerns promptly, ensuring their overall satisfaction throughout the purchasing process.
• Maintained up-to-date knowledge of inventory, including features, specifications, and pricing.
• Negotiated purchase prices and explained sales, warranty, and optional products.
• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
• Listened to customer needs and desires to identify and recommend optimal products.
• Enhanced dealership reputation by delivering exceptional customer service experiences.
• Filled in for Finance Manager for vehicle paperwork delivery regularly.

• Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
• Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
• Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
• Cross-sold bank products and services to meet customer needs and provide options.
• Balanced cash drawers and vault accounts on daily basis with zero discrepancies.