Sheila Lanier
Clayton,NC
Summary
Dynamic intake specialist with over 25 years of experience in patient coordination and front desk operations. Known for optimizing appointment scheduling and implementing electronic health record updates, resulting in improved data retrieval and overall clinic efficiency.
Overview
25
25
years of professional experience
Work History
Receptionist
Raleigh Oaks BH
Garner, NC
12.2023 - Current
- Managed front desk operations, ensuring a welcoming environment for clients and visitors.
- Coordinated appointment scheduling, optimizing office workflow and client satisfaction.
- Answering phone and directing to the appropriate person
- D/C patients from the computer
Intake Specialist
UNC Rex Hospital
Raleigh, NC
04.2001 - Current
- Facilitated patient intake processes, ensuring accuracy of information gathered.
- Coordinated with medical staff to schedule appointments and manage patient flow effectively.
- Implemented electronic health record updates, enhancing data retrieval efficiency for clinical teams.
- Trained new intake staff on procedures and software systems, improving team performance and consistency.
Education
High School Diploma -
EAST DUPLIN HIGH
Beulaville, NC06-1983
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
Timeline
Receptionist
Raleigh Oaks BH
12.2023 - Current
Intake Specialist
UNC Rex Hospital
04.2001 - Current
High School Diploma -
EAST DUPLIN HIGH