Sheila Lopez Velez
Buffalo,NY
Summary
Dynamic professional with a positive attitude and a calm demeanor, experienced as a Teaching Assistant at Childtime Learning Center. Proven ability in relationship building and managing multiple tasks, enhancing classroom experiences and improving onboarding processes at Amazon. Skilled in computer applications, contributing to efficient operations and successful facility openings.
Overview
7
7
years of professional experience
Work History
Teaching Assistant
Childtime Learning Center
07.2024 - Current
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Handling parents and considering each child's situation to give the best experience for both parties.
Process Associate
Amazon
08.2018 - 06.2024
- Handled high volumes of incoming work requests and stayed organized.
- Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
- Communicated effectively with the team to resolve issues promptly
- Assisted in the development of training materials for new hires, improving onboarding experience and knowledge retention.
- Assisted in opening 2 facilities in 2019 and 2020
Education
High School Diploma -
South Park High School
Buffalo, NY06-2011
Skills
- Positive attitude
- Calm and patient demeanor
- Relationship building
- Computer skills
Timeline
Teaching Assistant
Childtime Learning Center
07.2024 - Current
Process Associate
Amazon
08.2018 - 06.2024
High School Diploma -
South Park High School
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