Sheila Ostrom
Sedro-Woolley,WA
Summary
Licensed optician with 24 years of experience in communication, planning, organizing, selling, advising numerous groups; including but not limited to: managers, doctors, patients, Costco team members, and insurance companies. I am excited join a new team as I grow as an administrative supervisor.
Overview
24
24
years of professional experience
Work History
Licensed Optician/Team Leader
Costco Wholesale Corp
Burlington, WA
07.2000 - Current
- Provides support to managers by training team members to counsel patients on corrective lens options efficiently and accurately.
- Acts as a liaison between the patients, the doctor's office,insurance providers, other team members and Costco managers.
- Develops sales methods that put the patients as ease while increasing sales metrics to the highest in the department.
- Organizing sunglass road show events to gain the most amount viability and production.
Temporary Payroll Administrator
Costco Wholesale Corp
Burlington, WA
09.2023 - 12.2023
- Provided support to administrative manager by creating daily reports and reviewing/correcting mistakes.
- Adjusted schedules to reflect the correct hours, and created counseling notices when necessary.
Temporary Optical Manager
Costco Wholesale Corp
Bellingham, WWAA
06.2023 - 08.2023
- Coordinated schedules for optical team members.
- Trained optical team members how to create valuable solutions to patients while prioritizing the flow of business in a fast paced environment.
- Organized the department to gain the maximum efficiency during peak times.
- Resolved customer complaints and trained optical team members to minimize them.
- Ordered glasses, contacts.
Skills
- Organizing daily, weekly, monthly activities
- Providing administrative support to numerous managers in various departments
- Planning schedules to work with multiple parties involved
- Improving communication between departments
- Microsoft Office Suite Products such as: Word, Excel and Outlook
Affiliations
- Horseback riding
- Family
- Boating
- Snowmobiling
Timeline
Temporary Payroll Administrator
Costco Wholesale Corp
09.2023 - 12.2023
Temporary Optical Manager
Costco Wholesale Corp
06.2023 - 08.2023
Licensed Optician/Team Leader
Costco Wholesale Corp
07.2000 - Current
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