Sheila Parker
Denton,TX
Summary
Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities. Outstanding patient relations with over 10 years experience in the medical field. Looking for new ways to challenge myself and utilize my skill sets.
Overview
27
27
years of professional experience
Work History
Owner
Kookies With a K, LLC
Denton, TX
02.2024 - Current
- Set pricing structures according to market analytics and emerging trends.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Oversaw budgeting and financial management.
- Ensured compliance with local, state, and federal regulations.
- Kept records for production, inventory, income, and expenses.
- Determined pricing for products or services based on costs and competition.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Clinical Concierge
Breeze Urgent Care
Frisco, TX
05.2023 - Current
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Conducted insurance verification and pre-certification and pre-authorization functions.
Certified Medical Assistant
Pediatric Health Partners
Flower Mound, TX
09.2018 - Current
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Ordered medical supplies from approved vendors based on predetermined budget parameters.
- Responded to patient callbacks and phone-in prescription refill requests.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Prepared treatment rooms for patient examinations.
- Administered medications under physician's supervision.
- Handled general office duties to support administrative staff during peak hours.
- Performed venipuncture and other blood collection procedures according to established standards.
Certified Medical Assistant
Pulmonology Associates
Oklahoma City, OK
02.1999 - 03.2001
Certified Medical Assistant
Vinay Bhoplay, MD & Suneela Bhoplay, MD
Oklahoma City, OK
01.1997 - 01.1999
Education
Medical Assisting
Metro Technology Centers - Springlake
Oklahoma City, OK01-1997
Rose State College
Oklahoma City, OK01-1992
Skills
- Business Management
- Administrative Oversight
- Marketing tactics
- Clinical applications
- Inventory and supply management
- Patient Assessments
- Customer service-driven
- Customer Relations
References
References available upon request.
Timeline
Owner
Kookies With a K, LLC
02.2024 - Current
Clinical Concierge
Breeze Urgent Care
05.2023 - Current
Certified Medical Assistant
Pediatric Health Partners
09.2018 - Current
Certified Medical Assistant
Pulmonology Associates
02.1999 - 03.2001
Certified Medical Assistant
Vinay Bhoplay, MD & Suneela Bhoplay, MD
01.1997 - 01.1999
Medical Assisting
Metro Technology Centers - Springlake
Rose State College
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